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Aparthotel

Citadines Cebu City

Capitol Site (0 kms from )

Ranked 9 out of 50 luxury hotels in cebu

8.9
(1310 reviews)

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All Facilities for Citadines Cebu City

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities Tour or class about local culture.
Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Visual aids: Braille, Facilities for disabled guests, Pet basket, Soundproof rooms, Allergy-free room, Higher level toilet, Lower bathroom sink, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
Accessibility Toilet with grab rails.
Room Amenities Air conditioning, Heating, Infinity pool, Safety deposit box.
Food & Drink Special diet menus (on request), Kid meals, Restaurant, Kid-friendly buffet, Outdoor furniture, Coffee house on site.
Safety & security Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services WiFi, Free WiFi, Internet services.
Cleaning services Trouser press, Ironing service, Laundry, Dry cleaning.
Services & Extras Key access, Key card access.
Common areas Sun terrace.
Food & drink safety Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas.
Reception services Express check-in/check-out, Concierge service, Invoice provided, Tour desk, ATM/cash machine on site, Private check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General Private parking, Pets allowed, Parking, Parking on site.
Transport Airport shuttle, Accessible parking, Car hire, Airport shuttle (additional charge), Airport drop off, Parking garage, Airport pick up.
Pool and wellness Outdoor pool (all year), Swimming pool, Foot massage, Massage, Kids' pool, Swimming Pool, Fitness centre, Couples massage, Pool with view, Neck massage, Fitness, Head massage, Outdoor pool, Back massage, Full body massage, Hand massage, Sun loungers or beach chairs.
Shops Minimarket on site.

Guest Ratings For This Property

8.9
Based on 1310 Reviews
100% verified reviews

Comfort

9.2

Cleanliness

9.2

Value For Money

8.7

Facilities

9.0

Reviewers Mention About Citadines Cebu City

Citadines Cebu City receives overwhelmingly positive reviews. Guests praise the hotel's facilities, including the pool and gym, as well as the cleanliness of the rooms. The breakfast buffet is consis (Read More)tently mentioned as a highlight, with a wide variety of delicious food. The staff are friendly and accommodating. Some guests experienced minor issues with the air conditioning and elevator, but overall, the hotel is highly recommended for its location, amenities, and service.

Guest Reviews

Nathalie
young couple
8.0
Very good
Very good
- very good breakfast - comfy bed
- the outside noice was loud in the room - a little bit of smell in the bathroom

Published on 04 Jan 2024

Dai112
family with young children
9.0
Superb
Great for long or short stay
Breakfast was great, good selection of very well made pasteries, dishes Good sized rooms, comfy beds and pillows. Great views overall, especially for NYE fireworks Good water canister Gorcery store in building Exec suite came with washer dryer and gave detergent
Windows needed better cleaning Pool is small, location via lobby is inconvienient. Breakfast queuing was unideal. No teas at breakfast, only pre-brewed, sweetened, lukewarm tea canister. Better to have teabags available for people, or at least hot unsweetened black tea.

Published on 03 Jan 2024

Nina
young couple
7.0
Good
Could be such a great hotel if management / housekeeping would put a bit more love in the place
Roof top pool small but ok to hang for a bit Amazing views from rooms in higher levels (level 16 and higher) Location good
Rooms and bathrooms need better housekeeping and maintenance. Rooms need to be looked after better. Aircon dirty, spit mould and dust all through the bed room when turned on

Published on 03 Jan 2024

Billy
solo traveller
10.0
Exceptional
Excellent
Excellent
Nothing to complain about

Published on 02 Jan 2024

Lan
family with young children
8.0
Very good
Very good choice for staying in Cebu city center. Convenient neighborhood.
Great location, spacious and comfortable rooms, friendly and professional staff.
Bath room drains too slow.

Published on 01 Jan 2024

Hang
young couple
9.0
Superb
Absolutely super high value-to-quality, cozy and comfortable!
Large and very clean room Comfortable bed Delicious breakfast buffet
Nothing went wrong too much with such pricing Maybe the only flaw is that water may overflow from shower room to bathroom ? But honestly this is very minor for me

Published on 01 Jan 2024

Paul
young couple
10.0
Exceptional
Will stay here again for sure!
The pool is great for an afternoon / evening dip. Breakfast spread, awesome! Staff were all so friendly. Great location if you wanna brave the heat and walk to Ayala Center (Grab is also cheap) :)
Elevator is a bit slow but not really a deal breaker.

Published on 31 Dec 2023

Emmanuel
young couple
7.0
Good
Good if you get a deal. Location is great because its in the city center, but the surroundings are quite dirty and scar
Staff is super helping, extra polite.
The swimming pools water was not heated and quite cold. Theyre was a funny smell coming from the shower and sink, smelling like sewage. (We were at the 22nd floor) Our faucet was broken, the water was coming out in all directions. The laundry service was not available because the washing machine was broken, so we had to pay a laundromat.

Published on 29 Dec 2023

Sandro
solo traveller
10.0
Exceptional
One of the best hotels I have stayed in
Friendly and well trained staff
No comment

Published on 29 Dec 2023

Jennifer
group
10.0
Exceptional
It has been fabulous for our 4 day stay just this month and the staff are very helpful.
Serves very good breakfast buffet with a lot of selections that can cater to all people. It is in the heart of the CBD and close to malls etc.
Nothing on my latest stay.

Published on 27 Dec 2023

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