Carlton Downtown Hotel, Dubai, UAE | Photos, Reviews & Deals @Holidify

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parking

bar

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Location & Nearby Places

Downtown Dubai (0.6 Km from city center)

Sheikh Zayed Road, Near DIFC Metro Station

15 Nearby Attractions

Deep Dive

0.6 km

Dubai Marina Dinner Cruise

0.6 km

Dubai International Finance Centre

0.9 km

Sky Views Dubai

1.1 km

The Museum of the Future

1.2 km

At the Top Burj Khalifa

1.3 km

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All Facilities for Carlton Downtown Hotel

Category	Facilities
Activities	Happy hour, Live sport events (broadcast), Tennis court.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Soundproof rooms.
Safety features	Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available, Access to health care professionals.
Accessibility	Toilet with grab rails, Emergency cord in bathroom.
Bathroom	Sauna.
Room Amenities	Heated pool, Air conditioning, Rooftop pool, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, Restaurant, Grocery deliveries, Breakfast in the room, Outdoor furniture, Packed lunches, Room service, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Key access, Key card access.
Common areas	Sun terrace.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Reception services	Concierge service, Tour desk, Valet parking, ATM/cash machine on site, Luggage storage, 24-hour front desk, Currency exchange.
General	Private parking, Free parking, Parking, Parking on site, WiFi available in all areas.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Entertainment and family services	Babysitting/child services, Nightclub/DJ.
Pool and wellness	Hammam, Sun umbrellas, Hot tub/Jacuzzi, Outdoor pool (all year), Steam room, Swimming pool, Foot massage, Massage, Kids' pool, Swimming Pool, Foot bath, Fitness centre, Fence around pool, Spa/wellness packages, Neck massage, Fitness, Spa facilities, Outdoor pool, Pool bar, Spa and wellness centre, Back massage, Full body massage, Spa lounge/relaxation area, Fitness/spa locker rooms, Sun loungers or beach chairs.
Transport	Accessible parking, Car hire, Parking garage, Shuttle service (additional charge), Shuttle service.

Guest Ratings For This Property

8.0

Based on 4101 Reviews

100% verified reviews

Comfort

8.3

Cleanliness

8.3

Value For Money

7.9

Facilities

8.0

Reviewers Mention About Carlton Downtown Hotel

The Carlton Downtown Hotel in Downtown is highly recommended for its amazing room amenities, comfortable bed, and great food selection for breakfast. The staff provided excellent service, with a comp (Read More)limentary upgrade to a suite with a view of Burj Khalifa. The hotel is modern and clean, with a rooftop pool offering fantastic views. Its central location is convenient for public transportation options, making it easy to explore the city.

Guest Reviews

Mohammed

family with young children

6.0

Pleasant

My last visit to carlton

Location is very good

Elevators always delayed Room furniture was not good Tv small and old and not clear Room accesories was missing you need to call to have it Operator always busy with difficulty you can catch them The breakfast has no varieaties and always the same food

Published on 04 Jan 2024

Mark

family with young children

9.0

Superb

Central location lovely breakfast for short stays 2-3 days afterwards like us for 10 nights the breakfast becomes monotonous it needs to change for long staying guests taxi cabs outside the hotel and a small two minute walk to dubai metro awesome heated pool

Published on 04 Jan 2024

Rana

family with young children

10.0

Exceptional

I booked the room for 4 adults for the New Year. They were happy as it was convenient in terms of location and also staff was very good. They also celebrated NYE at Level 47 restaurant at Carlton Downtown Hotel with thr view to Burj Khalifa! Will recommend to my friends if someone prefer to stay near Burj Khalifa and metro.

Published on 03 Jan 2024

Cherrak

family with young children

10.0

Exceptional

very bad Cleanliness

Published on 03 Jan 2024

Mrs

with friends

9.0

Superb

Exceptional Service

The front desk staff is exceptional . I mistakenly canceled my booking after payment, Precious (Carlton Reception desk) spent a week trying to have the booking reinstated with bookings.com. She kept me updated at all times and even gave me her whatsapp number for ease of contact. That, to me, is going beyond the call of duty. On arrival, Walley (Reception Manager) reinstated my booking with no hassle , he was willing to deal with bookings.com processes once I was comfortably allocated a room.. Friendly and efficient How can I forget the concierge team... we traveled as a group, and our bus did not have luggage space big enough for all the bags.. The bus driver stood there, scratching his head. That's when the team stepped in like superheroes.... in no time, the bags were all neatly packed in the bus, and we were on our way The rooms exceeded our expectations. Spacious with full kitchen, dining area, TV room, guests toilet separate from the ensuite bathroom. Carlton Downtown is nicely located... 3 min to the metro station, 30 min walk to Dubai Mall, Birj Khalifa, Fountain, 1 metro station from Museum of the Future. The view of Burj Khalifa from my room was an unexpected bonus.

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The elevators . Takes a long time and can fit max 9 adults without bags. Mornings after breakfast and during check out, it's a nightmare. You wait for 15 min for the lift only for it to be fully packed with people and bags... had to wait another 10 min. Full kitchen with no cuttlery nor crockery. Had to call housekeeping to bring plates at the very least.

Published on 03 Jan 2024