Bintan Spa Villa Beach Resort & Spa, Bintan

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All Facilities for Bintan Spa Villa Beach Resort & Spa

Category	Facilities
Activities	Water sport facilities on site, Beach, Mini golf, Movie nights, Snorkelling, Canoeing, Billiards, Fishing, Darts, Diving, Windsurfing.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Family rooms.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Room Amenities	Air conditioning, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Kid meals, Outdoor furniture, BBQ facilities, Room service, Restaurant, Bar.
Safety & security	24-hour security, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Ironing service, Laundry.
Services & Extras	Key card access.
Common areas	Picnic area, Garden.
Food & drink safety	Food can be delivered to guest accommodation, Physical distancing in dining areas.
Reception services	Tour desk, Luggage storage.
Physical distancing	Physical distancing rules followed, Cashless payment available.
General	WiFi available in all areas.
Entertainment and family services	Karaoke, Evening entertainment, Kids' outdoor play equipment, Board games/puzzles.
Pool and wellness	Spa facilities, Sun umbrellas, Hot tub/Jacuzzi, Outdoor pool (all year), Swimming pool, Private beach area, Outdoor pool, Massage, Spa and wellness centre, Swimming Pool, Beachfront, Spa lounge/relaxation area, Pool with view, Sun loungers or beach chairs, Spa/wellness packages.
Transport	Shuttle service, Car hire, Shuttle service (free).
Shops	Minimarket on site.

Guest Ratings For This Property

8.0

Based on 141 Reviews

100% verified reviews

Comfort

8.3

Cleanliness

8.3

Value For Money

7.8

Facilities

7.8

Reviewers Mention About Bintan Spa Villa Beach Resort & Spa

Review 1: The reviewer had a great time at the Bintan Spa Villa Beach Resort & Spa. The room was clean with basic amenities and a good view of the sea. The villa was well-maintained and the spa was v (Read More)ery relaxing. However, the food was bland and lacked intense flavors. Overall, the reviewer was satisfied with the resort. Review 2: The reviewer booked a stay at the resort for a quiet getaway. Despite being a 3-star resort, it was exceptionally clean and well-run. The staff were friendly and helpful. The beach was shallow and tidal, not ideal for swimming, but good for low tide exploration. The room was new and comfortable. The spa was excellent without unnecessary 5-star features. The resort struggled during Covid but the reviewer would definitely come back. Review 3: The reviewer visited during Christmas and felt that the resort lacked activities. The location was a long ride from the jetty. The staff were friendly and the room was clean, although the jacuzzi needed repair. The food was generally okay, and there was a nearby eatery for local food. Activities were limited but the massage was good. The reviewer mentioned that the food prices were steep and there weren't many transportation options. Review 4: The reviewer had an unforgettable stay at the Bintan Spa Villa Beach Resort. The location was beautiful, surrounded by lush greenery and a pristine beach. The rooms were spacious and well-equipped. The resort offered various activities and the staff provided exceptional service. However, the dining options were expensive for the portion sizes. The reviewer highly recommends the resort for a relaxing retreat. Review 5: The reviewer had a 4-day stay and found the resort to be worth more than 3 stars. The staff were friendly and the service was great. The food options were diverse and the cocktails were enjoyable. The pool villa room was recommended for its beautiful sunrise and private pool. The rooms were comfortable and clean. Nearby activities included water sports. The only downside was the resort's dated design. Review 6: The reviewer had a good experience at the Bintan Spa Villa Beach Resort. The staff were helpful and friendly. The resort had its own food options, but there were also nearby restaurants serving authentic Indonesian food. Activities were limited to the resort or arranged with tour operators. The isolation of the resort meant there wasn't much to do outside, but the reviewer's family enjoyed their stay.

Guest Reviews

Velyn

young couple

8.0

Very good

Excellent service, staff were attentive and met all our needs!

Food could be better and could be more variety (there was only one restaurant). Could also be a little cleaner (e.g. some stains on sheets)

Published on 30 Dec 2023

Rinn

family with young children

10.0

Exceptional

Bintan Spa Villa Family Holdiay

Cosy area, great facilities & attentive staff

Published on 25 Dec 2023

Muhammad

family with young children

9.0

Superb

Bintan relaxing stay

Great service, relaxing, staff was very friendly and accommodative. Room was clean and well maintained for a 3 star resort, could have mistaken it for 4 star hotel.

More range of buffet spread and a kids meal in the menu. Perhaps an additional awning/ blinds at the balcony to avoid rain.

Published on 24 Dec 2023

Hollingworth

solo traveller

10.0

Exceptional

It was fantastic. Everything was just perfect. If you're looking for a relaxing holiday this is it. Staff were very friendly, there to help anytime, rooms and surrounds were always clean, lots of activities, food was also great.

Probably the only thing would be that it was out in the middle of nowhere so not good for the shoppers

Published on 18 Dec 2023

Roseslia

young couple

9.0

Superb

Great couples getaway to unwind

Beautiful scenery, clear sky, quiet place and beautiful room

The food is below average

Published on 15 Dec 2023

Richard

young couple

6.0

Pleasant

a real disappointment - needs a major overhaul

people were lovely and helpful. free transit from the ferry was very useful

It may have been the Hidden gem of Bintan once but Im afraid its far from that now. very tired and worn facilities, dirty beach that has been propped up by visible sand bags, tired decoration in the room, cracked tiles, mould around edge of bathroom, no apparent effort has been made to keep it up to date or well maintained - a real disappointment

Published on 01 Dec 2023

Patricia

young couple

9.0

Superb

A wonderful peaceful relaxing break

Free ferry shuttle Very warm welcome Beautiful sea view villa, sparkling clean Excellent service from all staff Great menu and food Very acceptable breakfast Lovely spa with very affordable treatments Very nice swimming pool

A little bit off the beaten track and on a busy road without pavements so you couldn't walk to anywhere else.

Published on 21 Nov 2023

Jecy

young couple

7.0

Good

Good experience with bintan spa villa resort for 2N for hubby's birthday celebration. Enjoyable!

Beautiful sea view from room with hot tub. Breakfast selection was good. Friendly staffs. Room slippers were comfy. King bed was comfortable. Cozy small resort. Short walk to little island opposite (with 2 swings put up) when low tide. Outdoor night movie screening n the lawn beside dinner spot.

WiFi resort-wide was weak, couldn't support well even WhatsApp photos delivery. Limited TV channels, no Netflix. Slightly worn out facilities.

Published on 13 Nov 2023

Laurence

young couple

10.0

Exceptional

Out of this world! Absolutely ticked my boxes, thanks so much!

The staff were phenomenal, the amenities were more than enough and the experience was amazing!

It didnt deter my experience at all, but perhaps more pastries could be available at breakfast.

Published on 17 Oct 2023

Erni

young couple

7.0

Good

Enjoyable for those who need a complete retreat and to escape the hustle and bustle.

Tranquility. When we were there there was no guest with kids, hence the serene environment. This was my first time encountering a resort on a weekend with hardly any kids screaming around. Clean room facing the sea, and a cosy bed, just like pictured. They provide a small mosquito repellent spray in the room. There are pests outside room but hardly any found inside the room. We sprayed the repellent everytime we came in from the door, I guess that helped. The jacuzzi was great and heated, although we had a hiccup turning the power on. This issue was rectified in no time by their in-house engineers.

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The distance from the ferry terminal was a put-off. 1hr one-way. City sightseeing? One hour away. Mall? Maybe one or 2hrs away. You are pretty much isolated. Good for those who just want to completely chill within the hotel premises. The restaurant pricing. Which I understood as its a hospitality establishment. Foot reflexology only dealt with bottom feet for half an hour. No calf. Prior to checking in, the hotel confirmed via this platform that there would be birthday amenities. However when we checked in the receptionist said there was none.

Published on 25 Sep 2023