Hotel

Best Western On The Avenue

510 Delaware Avenue
8.2
(785 reviews)

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This property has been featured in "28 Best Hotels In Buffalo ".

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Top Facilities

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Queen Room with Two Queen Beds - Non-Smoking

  • Max 4 Adults
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    This air-conditioned quadruple room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.

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    Queen Room with Two Queen Beds - Smoking

  • Max 4 Adults
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    This air-conditioned quadruple room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.

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    King Room - Non-Smoking

  • Max 2 Adults
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    The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room provides a TV with cable channels, a wardrobe, a carpeted floor and heating. The unit offers 1 bed.

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    King Suite with Spa Bath - Non-Smoking

  • Max 2 Adults
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    This suite features a hot tub. Featuring free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite features air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor, as well as a TV with cable channels. The unit has 1 bed.

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    King Room - Disability Access/Non-Smoking

  • Max 2 Adults
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    The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

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    All Facilities for Best Western On The Avenue

    Category Facilities
    Business facilities Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Others bar, parking, wifi.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Miscellaneous Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area.
    Accessibility Shower chair, Toilet with grab rails, Roll-in shower, Lowered sink, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Spa bath, Free toiletries, Hairdryer, Shampoo, Bath, Shower, Body soap, Conditioner, Toilet.
    Room Amenities Air conditioning, Wardrobe or closet, Desk, Carpeted, Iron, Trash cans, Hot tub, Heating.
    Food & Drink Refrigerator, Microwave, Vending machine (drinks), Kid-friendly buffet, Vending machine (snacks), Coffee machine, Special diet menus (on request), Tea/Coffee maker.
    Safety & security Smoke alarms, CCTV outside property, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, Carbon monoxide detector.
    Cleaning services Daily housekeeping.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Alarm clock, Wake-up service.
    Media & Technology Cable channels, TV, Radio, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services 24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
    General Pets allowed.
    Pool and wellness Fitness centre, Fitness.

    About This Property

    Surrounded by area attractions, including theaters and famous restaurants, this Buffalo, New York hotel offers easy access to the Peace Bridge to Canada and provides comfortable accommodations and modern amenities.

    Guest Ratings For This Property

    8.2
    Based on 785 Reviews
    100% verified reviews

    Comfort

    8.5

    Cleanliness

    8.5

    Value For Money

    8.0

    Facilities

    8.2

    Guest Reviews

    Yalin
    family with young children
    9.0
    Superb
    Superb
    Location

    Published on 31 Dec 2023

    Syed
    family with young children
    10.0
    Exceptional
    Excellent stay for a pitstop to Canada
    - 24/7 access to tea and coffee room - Printing facilities and business services - Very good spread of breakfast - Ample parking - Very friendly staff
    - Washroom facilities were a little too open and exposed

    Published on 21 Dec 2023

    Mostele
    family with young children
    9.0
    Superb
    Clean and Comfortable
    The staff wasn't overly friendly but very business like and very polite. The facilities were clean and comfortable.
    It is difficult to find.

    Published on 14 Dec 2023

    Fer
    family with young children
    8.0
    Very good
    Very good
    Meets the standars you would expect for a Best Western in every way, just exceeded by the lobby personnel which were exceptionally kind with suggestions of stuff to do in the city. Good quality-price ratio.

    Published on 12 Dec 2023

    Jeana
    family with young children
    8.0
    Very good
    Very good
    the staff was exceptional

    Published on 28 Nov 2023

    Elaine
    with friends
    3.0
    Poor
    For over $300 a night, I was expecting much more! I will pay the higher prices for my safety in the future.
    The hotel was clean but they gave me a smoking room.. I was told that they tried to call me and my number was disconnected but I verified that the number was correct and wasnt disconnected. I was told that it was ionized but it still smelled. I am a smoker but I never smoke indoors! If I could smell it, I would imagine non smokers would smell it bad. I was told because of the football game, they had to change me. Not cool.
    Where do I begin. See above. Also, when I left at 6am, I was approached by the security guard and asked if I had a truck. I said suv. Then I was told by another person that 3 trucks were broken into in the parking lot and when the security guard tried to stop them, they pulled a knife on him. I read in booking.com that this is a safe hotel parking lot. Thats not true. I feel bad for the football fans who cant drive home until they get their smashed window fixed.

    Published on 21 Nov 2023

    Darcy
    with friends
    10.0
    Exceptional
    Great stay
    Location was great Staff at checkin was great. Was able to get us in early so we could make the show.
    Price

    Published on 20 Nov 2023

    Paula
    family with young children
    9.0
    Superb
    A Great Value for the Money
    The front desk staff (Troy) was extremely friendly and helpful. Our bed and pillows were very comfortable. In fact, I slept the best I ever have in a hotel. The breakfast was hearty and there was a great selection of items including waffles, eggs, bagels, muffins, cereal, juice and hot beverages.
    My only complaint was the parking lot and how difficult it was to find a spot upon arrival.

    Published on 20 Nov 2023

    Theodore
    review category business travellers
    7.0
    Good
    Great safe, comfortable place to say in Downtown Buffalo.
    Centrally located, has off street parking, has a decent breakfast.
    I feel it was a bit pricey for what you get- but I guess that is happening all over.

    Published on 09 Nov 2023

    Amanda
    young couple
    5.0
    Passable
    it was ok, but rooms are very overpriced for what you get
    we really like that is was in walking distance to a lot of bars and restaurants.
    the rooms were very dated and the bathrooms were horrible. the shower splashed all over the floors and the bathroom door would stay open.

    Published on 31 Oct 2023

    Best Western On The Avenue is featured in

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