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Hotel

Best Western Dallas Inn & Suites

Ranked 23 out of 23 best hotels in salem

7.8
(243 reviews)

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Top Facilities

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All Facilities for Best Western Dallas Inn & Suites

Category Facilities
Business facilities Fax/photocopying, Business centre.
Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Non-smoking throughout, Designated smoking area, Higher level toilet, Facilities for disabled guests.
Safety features Staff follow all safety protocols as directed by local authorities, First aid kit available, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Accessibility Toilet with grab rails.
Room Amenities Air conditioning, Heating.
Food & Drink Kid-friendly buffet, Vending machine (drinks), Vending machine (snacks).
Safety & security 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Daily housekeeping.
Services & Extras Key card access.
Food & drink safety Physical distancing in dining areas.
Reception services Express check-in/check-out, 24-hour front desk.
Physical distancing Physical distancing rules followed, Cashless payment available.
General WiFi available in all areas.
Pool and wellness Fitness centre, Fitness.

Guest Ratings For This Property

7.8
Based on 243 Reviews
100% verified reviews

Comfort

8.3

Cleanliness

8.2

Value For Money

7.8

Facilities

7.8

Reviewers Mention About Best Western Dallas Inn & Suites

One reviewer found the rooms at Best Western Dallas Inn & Suites to be overpriced and noted some maintenance issues. However, they did praise the breakfast. Another reviewer mentioned that the hotel (Read More)was smaller than other Best Westerns they had stayed in but found the rooms clean and comfortable. They also enjoyed the breakfast and received a recommendation for a nearby restaurant from the front desk. Limited activities within walking distance were mentioned.

Guest Reviews

Keen
review category business travellers
7.0
Good
I will be back again but really feel I should get a credit for one night room.
It is just very nice hotel to stay out. It's 22 minutes away from the casino which makes it an easy Pleasant drive back and forth. The breakfast is wonderful except for the fake scrambled eggs.
This is a unusual complaint. I am a 75 year old man with back problems and to get up from the toilet that is so low to the ground was unbearable. Seniors need to request a handicap room . Also on November 8th the television went out at 4:15 p.m. and there was no TV service to the whole hotel until 11:00 p.m. the entire reason I stayed at this hotel was to watch the third presidential primary debate and unfortunately nobody in the hotel was able to watch it on their TV. In the breakfast room the next morning everybody was totally upset about that. I have stayed here before and never had a problem. I feel I should get credit for one night stay. Everybody in the hotel spent seven whole hours in their room with no television.. this was a awful mistake that we all had to live with. Sitting in a room for 7 hours staring at the wall.

Published on 14 Nov 2023

Anonymous
with friends
8.0
Very good
Very good
Clean and nice breakfast options close to town and other shopping
Not much to not like

Published on 13 Nov 2023

Michael
family with young children
7.0
Good
A pleasant stay at a well located hotel.
There was little interface with the staff who were not readily available. Breakfast was OK, but it could have been more abundant and interesting. The overnight charges were expensive considering that we were in downtown Dallas and not Dallas, Texas or even Portland. OK, the rooms were (unnecessarily) large, but not such as to justify their rates.

Published on 19 Oct 2023

Avellar
young couple
5.0
Passable
Always call to confirm that you HAVE the room even though you book thru Booking.com.
There was a wide range of things to choose from and it was a nice "lay out" of the room.
On the day we checked in I asked for an additional day and was told it would be available should we want it, yet they called us on Sunday (while we were out HIKING) to tell us we were supposed to check out that day. We had been told we had the room thru Monday night so didn't bother checking with the front desk. VERY rude! We left and stayed at Shilo Inn in Newport, Oregon instead where we had an Ocean view, where we paid half as much. So I guess they did us a favor by not renting to us? Cannot say I will trust a Best Western again though either. They also lost our reservation before we got there and I had to PROVE I had it by pulling it up on my tablet before they would rent the room to me.

Published on 17 Oct 2023

Paula
young couple
7.0
Good
We will probably stay here again when we visit family here, but I think its expensive for having no elevator, etc.
Comfortable bed, quiet room, well furnished.
No elevator. There was some gross white stuff on the upholstered chair in our room.

Published on 01 Oct 2023

Cacho
family with young children
9.0
Superb
Superb
The location was perfect and surrounded with stores and restaurants close by. The bed was the most comfortable that I have ever slept in and AC was always perfectly working.
We almost got into a fight with other guests that didn't monitor their clothes while washing. They left it there and never check on it. And my family and another one was trying to do laundry as well. The front desk provided a solution so we can continue using it, but the guest eventually came and was pissed at us. I told them to deal with the front desk. Maybe it if was closer to the front desk to help monitor if it's being left alone, it wouldn't start all this tension between guest:) other that that .. everyone else (staff and other guest) were cool!!

Published on 21 Sep 2023

Cheri
young couple
10.0
Exceptional
Exceptional
Located within walking distance to shopping and food

Published on 20 Sep 2023

Mistie
family with young children
6.0
Pleasant
Nice people
Front office/ concierge was very nice
Room didn't get cleaned daily. Ran out of toilet paper twice. Had to get our own fresh towels. Carpets throughout need to be deep cleaned. Bathroom door knob was broken.

Published on 18 Sep 2023

Cynthia
solo traveller
7.0
Good
Good. The city only has two choices and this was the better of the two.
They advertised a pool and there was no pool just a hot tube

Published on 04 Sep 2023

Mildred
young couple
9.0
Superb
We are retired, It is hard to pay the bill but need have time with family. We will probably be back
for some reason did not care for the gravy. Love the waffles and you had sugar-free syrup. Bacon would have been nice. Always appreciate hard-boiled eggs. did not look to see if you had any, I brought my own. Your scrambled were nice. not overcooked.
Did not like the coffee but you had good tea. Love the evening cookies. Having a coffee stand nearby saved the day for me

Published on 01 Aug 2023

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