Hampton Inn & Suites - Knoxville Papermill Drive, TN, Knoxville

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Category	Facilities
Business facilities	Meeting/banquet facilities, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Family rooms, Pet bowls, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Room Amenities	Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink	Outdoor furniture.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Key access, Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Shared lounge/TV area.
Reception services	ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
General	Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Entertainment and family services	Entertainment staff, Board games/puzzles.
Pool and wellness	Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Indoor pool (all year), Fitness.
Transport	Accessible parking.
Shops	Minimarket on site.

Guest Ratings For This Property

9.1

Based on 962 Reviews

100% verified reviews

Comfort

9.3

Cleanliness

9.4

Value For Money

8.8

Facilities

9.3

Reviewers Mention About Hampton Inn & Suites - Knoxville Papermill Drive, TN

This Hampton Inn & Suites in Knoxville Papermill Drive, TN is highly recommended by guests. The staff, including Samantha and Susan, were friendly and helpful. The rooms and lobby were clean, and the (Read More) breakfast was amazing. The location is convenient with nearby restaurants and stores. The staff, including Martin and Tammy, provided excellent service. The hotel is easily accessible from the interstate and is dog-friendly. Overall, it is an excellent place to stay with great location, clean rooms, and friendly staff.

Guest Reviews

Tony

review category business travellers

8.0

Very good

Comfortable and clean stay. Good value.

The location is nice and secluded but still right off the highway. Very clean. Friendly staff. Spacious rooms. Right down the street from a great Chicago style pizza place.

Friendly staff but they didn't do the usual walk through when checking us in. Just handed over the room key with a smile. An novice guest would have been a little lost. The breakfast was great but the potatoes were a tiny bit undercooked. The mattresses in our room also need to be replaced. They creaked and squeezed.

Published on 01 Jan 2024

Dianne

review category business travellers

10.0

Exceptional

rooms and locations and price

Published on 30 Dec 2023

Steven

young couple

9.0

Superb

Just what was needed a simple, convient hotel in Knoxville.

Although outdoor, parking was very convient.

Published on 29 Dec 2023

Elizabeth

young couple

8.0

Very good

Clean and nice, but unprofessional staff and our room smelled like a wet dog

Easy check in, nice location, nice accommodations

We had one of two king suites on the first floor and our room was very nice but smelled like a wet dog. By the time we got to the hotel we had been traveling for 10 hours and were exhausted, we just sprayed something and went to sleep. When I brought it to the womans attention when I checked out she was not apologetic or concerned, for this one reason I would stay elsewhere there are many hotels in the area.

Published on 28 Dec 2023

Sheila

young couple

9.0

Superb

It was an enjoyable stay at a very convenient location.

The room was spacious and clean. The bed and pillows were so comfortable.

Not the hotels fault but people were so loud coming in at night.

Published on 27 Dec 2023

Amber

family with young children

10.0

Exceptional

It was an excellent hotel accommodation.

Easy access to the hotel. Staff was very friendly. Breakfast bar was great. Will definitely recommend to others

Nothing

Published on 11 Dec 2023

Daniel

family with young children

8.0

Very good

Very friendly and professional staff. Rooms were very good, and the beds and pillows were comfortable.

Maybe more breakfast selections. It was nice to have a hot breakfast however.

Published on 10 Dec 2023

Lisa

group

9.0

Superb

Nice clean room

The bed was a bit hard

Published on 09 Dec 2023

Marilu

group

10.0

Exceptional

Stay here!! This Hampton Inn will not disappoint you! Their superb rating is well deserved!

Breakfast was good; bacon, eggs, biscuits and gravy! There were several juice choices as well as milk, coffee and tea. Other items included cereals, muffins, scones, bagels, waffles and all the accompaniments. No one should go away hungry! The location was terrific! Located just off of I-40, and less than ten minute drive to downtown. Our room was exceptional!!! It was huge, and had a plush velvet sofa with a chaise on one end. The bathroom area was nice as well. There were plenty of towels, and big bottles of shampoo, conditioner, shower gel and body lotion provided. I liked how that cut down on plastic waste. The beds were extremely nice, too! I had no trouble going to sleep on such a comfortable mattress! No expense was spared here!

(Read More)

There was nothing I didn't like about this Hampton Inn! I've stayed in several from New York to Atlanta, places far and near, and this was by far the best! My compliments to the staff and management, because they are doing it all the right way!!!

Published on 04 Dec 2023