Azure Villa

Upon arrival we asked the security guard, at the entrance to the complex, where Azure Villa was but he had no idea. We managed to find Azure Villas where the owners of the property were finishing to clean the property. The owner briefly showed us around the villa, advised us that one fridge contained their contents and that the cupboard in the downstairs bathroom was also part of their storage area, and left. We invited the rest of our family in but as we inspected the property properly it became clear that we had been mislead by the photos on Booking.com (posted by the property) and could not stay at this property. We sent the owner a message that we could not stay at this sub-standard property (445 Euro for 4 nights), vacated the property, and left the keys with security. We advised Booking.com that we had been mislead by the photos on Booking,com and requested a refund. The owner refused to reimburse us even though we did not use any of his facilities (had we stayed at the property the owner would have incurred costs : water / electricity / toilet paper / cleaning / bedding / linen). Thus we have lost 445 Euro but want to ensure that nobody has to endure what we have been through. The property is not up to standard (please see photo`s) and it felt as though the owners vacated their house temporarily to let it to us. The kitchen is small and ill equipped - two plate counter top stove. If you wanted to visit on the downstairs patio you would look into a stone wall with electrified fencing on top. There is are a terrible smell coming from across the road. The property borders the main coastal road which carries a lot of traffic. The ceiling of the downstairs patio has plaster falling off. The table on the downstairs patio is unpractical for a family. The downstairs bathroom is completely uninviting and shoddy. The complex and pool area feels run down and unkept. The rear patio upstairs is used as a washing line.