AMERON Luzern Hotel Flora, Lucerne

This property has been featured in "50 Best Hotels In Luzern ".

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Top Facilities

parking

bar

wifi

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Check Room Options And Availability

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Standard Single Room

Max 1 Adult

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Rooms include:- TV international channels, refrigerator.- private bathroom with hairdryer.- iron and ironing board, adapter, fan and extra pillow upon request.- coffee machine.- 1 complimentary bottle of mineral water per stay.No baby cots or extra beds are possible in this room category. Maximum occupancy is 1 adult.

Standard Double Room

Max 2 Adults

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Premium Twin Room

Max 2 Adults

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Swiss-style room including:- 1 complimentary bottle of mineral water per stay.- coffee machine.- flat-screen TV with international channels, complimentary minibar.- balcony.- pillow menu.No baby cots or extra beds are possible in this room category. Maximum occupancy is 2 adults.

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All Facilities for AMERON Luzern Hotel Flora

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Cycling, Hiking, Skiing.
Others	bar, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Hand sanitiser, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Miscellaneous	Non-smoking rooms, Pet basket, Non-smoking throughout, Soundproof rooms, Lift, Allergy-free room.
Accessibility	Upper floors accessible by elevator, Accessible by lift.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Shampoo, Slippers, Free toiletries, Hairdryer, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Soundproofing, Wardrobe or closet, Iron, Safety deposit box, Heating, Adapter, Hardwood or parquet floors, Socket near the bed, Air conditioning, Desk, Trash cans, Non-feather pillow.
Food & Drink	Wine/champagne, Chocolate or cookies, Packed lunches, Coffee machine, Special diet menus (on request), Kid meals, Bottle of water, Room service, Refrigerator, Restaurant, Minibar, Fruits, Coffee house on site.
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas, Smoke alarm, CCTV outside property, Security alarm.
Cleaning services	Dry cleaning, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Linen, Wake-up service.
Media & Technology	Satellite channels, Flat-screen TV, Telephone, TV, Radio.
Reception services	Invoice provided, Tour desk, Luggage storage, Concierge service, 24-hour front desk.
Physical distancing	Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Transport	Public transport tickets.
Outdoor & View	Terrace, Mountain view, View, Inner courtyard view, Balcony.

Location & Nearby Places

Old Town (0.1 Km from city center)

Seidenhofstrasse 5

15 Nearby Attractions

Rosengart Collection

0.1 km

Chapel Bridge

0.2 km

Lucerne Culture and Congress Centre

0.2 km

Jesuit Church

0.2 km

Old Town

0.4 km

Spreuer Bridge

0.5 km

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About This Property

The Ameron Luzern Hotel Flora enjoys a prime location 150 metres from the Chapel Bridge and 300 metres from the train station and Lake Lucerne. Vehicles can be parked for a surcharge at a parking garage nearby.

Guest Ratings For This Property

8.2

Based on 2318 Reviews

100% verified reviews

Comfort

8.7

Cleanliness

8.6

Value For Money

7.7

Facilities

8.3

Guest Reviews

Shubhada

with friends

10.0

Exceptional

Heartwarming

Good hotel

Nothing as such

Published on 01 Jan 2024

Chantelle

family with young children

9.0

Superb

A very enjoyable, comfortable stay.

The location is excellent - a stone's throw from where you want to be. The room was small but very well equipped. The beds were comfortable. The breakfast was good.

The pillows.

Published on 31 Dec 2023

Phil

group

9.0

Superb

Perfect place to explore the city from.

High standard throughout. Great location. Late check out.

Published on 28 Dec 2023

Patrick

family with young children

8.0

Very good

Great location

Location

The bed was too sunken in

Published on 27 Dec 2023

Stuart

young couple

8.0

Very good

Enjoyed the hotel and its location

Location. Close to main train Station and tourist sights

Cost of Breakfast

Published on 24 Dec 2023

Bryan

young couple

8.0

Very good

Location

Published on 20 Dec 2023

Susana

review category business travellers

7.0

Good

Location

The heating in the room was actually an old AC super noisy. The bathroom is not very modern .

Published on 20 Dec 2023

Susana

review category business travellers

6.0

Pleasant

Dont go there if you are travelling for business

The location is very convinient, close to the train station

on the check out day I was told in a very unpolite way, at 7am and I was late, that fhe systems were down and I would have to leave my credit card number and codes to be charged later.i was puzzled with this request, never heard it before, even because they had my card in the system. A total non sense huge issue that was not mine . Invoices they told me to request to booking (ong). I insisted so much that eventually they gave me an invoice that took half an hour to produce manually. Also I was going back the week after and the apologies email (very forced apology) was followed with 3 invitations to pay an upgrade. If you are a business traveller, avoid this place. Managed by kids , all staff are kids.

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Published on 19 Dec 2023