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Resort

Allegro Playacar All-Inclusive Resort

Playacar Zona Hotelera (5 kms from Xcaret)

Ranked 14 out of 48 resorts in Playa del Carmen

7.6
(998 reviews)

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About Allegro Playacar All-Inclusive Resort

Lying close to Playacar Beach and Cancun Airport, Allegro Playacar All-Inclusive Resort offers lavish accommodations. With well-furnished rooms having minimalistic decor, the property has a tranquil vibe. The key highlights include a private beach and water sports facilities. Amenities include an outdoor swimming pool, a beachfront, an on-site restaurant, a bar, a terrace, and a garden, making it ideal for a delightful retreat.

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Location & Nearby Places

Playacar Zona Hotelera (2.6 Km from city center)

Lote Hotelero numero 7 Desarrollo Playacar

4 Nearby Attractions

Beach Time

0.0 km

Visit a Cenote

1.9 km

Explore the Mayan ruins

2.7 km

Eco-parks

4.6 km

All Facilities for Allegro Playacar - All Inclusive Resort

Category Facilities
Activities Water sport facilities on site, Live music/performance, Aerobics, Pub crawls, Tennis equipment, Themed dinner nights, Beach, Tennis court, Snorkelling, Billiards, Golf course (within 3 km), Stand-up comedy, Fishing, Table tennis, Diving, Bingo.
Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Designated smoking area, Family rooms, Facilities for disabled guests, Lower bathroom sink.
Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility Toilet with grab rails.
Room Amenities Air conditioning, Safety deposit box.
Food & Drink Fruits, Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, Restaurant, Kid-friendly buffet, Outdoor furniture, Bar.
Safety & security Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services WiFi, Free WiFi, Internet services.
Cleaning services Trouser press, Daily housekeeping, Laundry.
Services & Extras Key card access.
Common areas Sun terrace, Garden.
Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered.
Reception services Concierge service, Invoice provided, Tour desk, ATM/cash machine on site, Private check-in/check-out, Luggage storage, 24-hour front desk, Currency exchange.
General Free parking, Parking, Parking on site.
Physical distancing Cashless payment available, Physical distancing rules followed.
Entertainment and family services Evening entertainment, Kids' outdoor play equipment, Children's playground, Indoor play area, Board games/puzzles, Karaoke, Kids' club, Entertainment staff, Nightclub/DJ.
Pool and wellness Sun umbrellas, Outdoor pool (all year), Swimming pool, Private beach area, Kids' pool, Swimming Pool, Fitness centre, Beachfront, Pool with view, Fitness, Outdoor pool, Pool bar, Sun loungers or beach chairs.
Transport Airport shuttle, Accessible parking, Car hire, Airport shuttle (additional charge), Airport drop off, Shuttle service (additional charge), Shuttle service, Airport pick up.
Outdoor & View Terrace.
Shops Minimarket on site, Barber/beauty shop.

Guest Ratings For This Property

7.6
Based on 998 Reviews
100% verified reviews

Comfort

8.2

Cleanliness

8.4

Value For Money

7.7

Facilities

7.8

Guest Reviews

Adam
family with young children
9.0
Superb
Superb
We had 4 rooms and they were all great. Very friendly staff. Nice layout and uncrowded beach front.
The system for booking restaurants.

Published on 29 Dec 2023

Andreas
young couple
9.0
Superb
Great stay for a week
What I like most is the rather simple but delicious buffet every day. If offers basic Mexican stuff, but the taste is much better than any other buffet options I know. The pool area is relaxing and offers some, but neither too much nor too intrusive entertainment. Daily shows at evenings are nice as well. Not world class, but good enough to have some fun at evenings. Rooms are larger that at other hotels in this category and well equipped. None of the aspects are the greatest ever, but in total this was my third stay in Allegro Playacar and I guess I'll come back.
This year I could only complain about one rainy day - nothing else.

Published on 23 Dec 2023

Martin
young couple
4.0
Disappointing
OK if you are on a budget. We only stayed the first night and moved next door to the Royal Hideaway
Location
Condition of room and quality of food.

Published on 05 Dec 2023

Adam
young couple
7.0
Good
Good value for money if you want to relax and not have to worry about what you have to eat
The activities were fun such as bingo, the circus show and water aerobics. The food can be good at times and I liked the pool position in front of the beach.
How thin the walls were, you could hear everything, peoples conversations in the room next to you and the loud music going to midnight every night. Even when we did attend the show, the speakers are way too loud and deafening

Published on 02 Dec 2023

Robert
family with young children
1.0
Bad
Bad
Location
Rude staff Noises Bad food

Published on 19 Oct 2023

Londonhopper
young couple
9.0
Superb
Great value stay where the staff go above and beyond
Staff attitude was great, went above and beyond to make our stay special. Especially Izabella and Marvin on reception. Beach was fab, food was great even in the buffet on the beach and main building. Entertainment was good. Rooms were cute with a hammock. Smaller resort to easier to get around and get to know staff Clean, good service Most rooms a couple of minutes from the beach Beach activities good Wasn't too busy so we had chairs on beach and by pool if we wanted. Staff really do their best to please you which totally made our stay lovely - as well as the lovely food (as some of the bigger resorts fall down on buffet quality)
No premium brand alcohol Couldnt turn air con off Reception a little overrun - they need more support Hard to book restaurants unless you have a 3 day stay

Published on 02 Oct 2023

Jaime
young couple
3.0
Poor
dirty bathroom, no water in the beach shower, salty food and no good quality of food, bad service
the beach and the location
The staff in the lobby and some of the hostess are not friendly and do not like to find solutions

Published on 30 Sep 2023

Nemiwa
young couple
9.0
Superb
The hotel was very enjoyable and worth the price. Good variety of food at the buffet.
Lovely beach, safe environment, really ecological environment, family friendly, basketball court, tennis court, etc.
Since the roof is kinda porous, the air conditioning wasnt optimum. The room was cool, but I never felt too cold and needed a thick blanket.

Published on 24 Sep 2023

Liliya
with friends
1.0
Bad
Dont do it!
Horrible place! Smells bad! Tried two different rooms and finally found a different location and left two days early because the smell was unbearable.
The private beach and even that smelled like poop but thats not the resort issue.

Published on 18 Sep 2023

F4ll2k
young couple
8.0
Very good
Worth it for a short period
- The staff was mostly friendly. When you give them even small tips - you get extra service and care. - The beach and location are wonderful, 20 minutes walk from wild beaches. Currency exchange and 7-eleven were nearby. - Food was great, I had plenty of choices even as a vegetarian. The Italian restaurant was particularly good, but be prepared for small portions. (order more!) - Servers were really friendly. - Drinks were more or less good, depends on bartender and their mood.
- Strict policy of water for an all inclusive hotel. You can't get water at the reception and must wait until the next room cleaning. So let's say if you've used 2 bottles during the day (for this climate it's quite possible), you will be without any water in a room at night and must go a long distance to get a glass of water from a bar (if opened). Totally inconvenient. - The room wasn't really cleaned as expected for a 4-star hotel, even tips weren't helpful. - The room itself was like in a 3-star hotel, I expected a little bit better. - The roof wasn't concrete so we could listen everything that was happening outside, including disco and noisy guests. - This hotel is really focused on Mexicans. So if you don't speak Spanish, you will have difficulties in communication and feel like a white crow, especially at events.

Published on 08 Sep 2023

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