Acoustic Hotel & Spa, Hanoi, Vietnam | Photos, Reviews & Deals @Holidify

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Location & Nearby Places

Hoan Kiem District (1.1 Km from city center)

39 Thợ Nhuộm

15 Nearby Attractions

Hoa Lo Prison Museum

0.3 km

Hanoi Police Museum

0.4 km

St Joseph's Cathedral

0.5 km

Vietnam National Tuong Theatre

0.5 km

Vietnam Military History Museum

0.7 km

Statue of Lenin

0.7 km

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All Facilities for Acoustic Hotel & Spa

Category	Facilities
Activities	Happy hour, Bike tours, Walking tours, Pub crawls, Themed dinner nights, Cooking class, Hiking, Tour or class about local culture.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Soundproof rooms, Allergy-free room, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Room Amenities	Air conditioning, Heating, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, Restaurant, Grocery deliveries, Kid-friendly buffet, Breakfast in the room, Outdoor furniture, Packed lunches, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Key access, Key card access.
Common areas	Sun terrace.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Reception services	Express check-in/check-out, Concierge service, Tour desk, Private check-in/check-out, Luggage storage, 24-hour front desk, Currency exchange.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
Entertainment and family services	Evening entertainment, Kids' outdoor play equipment, Baby safety gates, Indoor play area, Babysitting/child services.
Pool and wellness	Hot tub/Jacuzzi, Foot massage, Public Bath, Make up services, Massage, Foot bath, Fitness centre, Beauty Services, Couples massage, Spa/wellness packages, Neck massage, Fitness, Facial treatments, Spa facilities, Head massage, Pedicure, Manicure, Personal trainer, Spa and wellness centre, Back massage, Full body massage, Body scrub, Spa lounge/relaxation area, Waxing services, Massage chair, Hand massage, Fitness/spa locker rooms.
Transport	Car hire, Bicycle rental, Shuttle service (additional charge), Shuttle service.
Outdoor & View	Terrace.
Bath/Hot spring	Open-air bath.

Guest Ratings For This Property

9.3

Based on 2600 Reviews

100% verified reviews

Comfort

9.4

Cleanliness

9.4

Value For Money

9.3

Facilities

9.1

Reviewers Mention About Acoustic Hotel & Spa

The Acoustic Hotel & Spa in Hanoi's Old Quarter is highly recommended by guests for its friendly and accommodating staff, delicious breakfast spread, breathtaking views from the sky bar, top-notch sp (Read More)a services, and prime location for exploring the area. Guests appreciated the personalized service, assistance with transportation, and special touches for special occasions. The staff was praised for their hospitality and professionalism. The hotel provided a comfortable and clean stay with great amenities. Overall, guests were extremely satisfied with their experience and would gladly return.

Guest Reviews

Francesca

with friends

10.0

Exceptional

Everything was perfect

Published on 04 Jan 2024

Valerie

family with young children

10.0

Exceptional

We loved our Christmas stay at Acoustic Hotel! It's a beautiful hotel w/ warm and attentive staff.

Our rooms were lovely -- very spacious, nice amenities (speedy WiFi, nice sheets and towels, nice toiletry products), as well as quiet. The location was super convenient. And the breakfast buffet was fabulous -- our son in particular was thrilled by the choices and volume. The staff was so warm and helpful -- especially Ms Kim who helped us find a store that sold boxes for our excess luggage.

Published on 03 Jan 2024

Emily

family with young children

10.0

Exceptional

I would 1000% stay again and will recommend this hotel to anyone coming to Hanoi.

The staff is absolutely amazing! They were friendly, kind and accommodating. The rooms were lovely, comfortable and clean. Breakfast was plentiful, and we all loved getting the delicious pho every day. The value for your money here is incredible. Its in a fabulous location and everything is outstanding.

Published on 03 Jan 2024

Anonymous

young couple

10.0

Exceptional

Great location and good breakfast.

The suggested guide for city tour was not up to mark. Please do your research.

Published on 02 Jan 2024

Gemma

family with young children

9.0

Superb

Fabulous location, staff & rooms

Great location to access the Old Quarter. Rooms were good size and very clean. Staff incredibly welcoming and helpful. Excellent communication for organising trips and airport transfers. Breakfast was great and lovely to have roof top bar for the views.

Only a small suggestion that the roof top bar could be upgraded a little!

Published on 02 Jan 2024

Monique

group

10.0

Exceptional

Exceptional customer service

Exceptional staff went over and above to make the experience as enjoyable as ossicle especially Ms Kim.

Published on 02 Jan 2024

Intanyusoff

family with young children

10.0

Exceptional

Rooms were comfortable and clean. Location is good and close enough to explore the city. Staff were exceptional, very friendly and always there to assist.

Bar not the same as in the picture. Afternoon tea offered was literally just coffee and tea with some biscuits.

Published on 01 Jan 2024

Aaditya

with friends

10.0

Exceptional

Exceptional service and amazing hotel

The customer service and attention to detail was really great. The staff would always remember details about your day and would ask how everything went.

Published on 31 Dec 2023

Gabriella

young couple

7.0

Good

Ok stay - but expensive for what you get

Lovely breakfast! Nice staff and spa

The rooms were so small, disappointing. Spa was also quite small but nice experience.

Published on 30 Dec 2023

Ronald

family with young children

8.0

Very good

Kim, Tommy and Rachel and the entire staff were excellent to us. Much appreciated love share with us. They treated us as family. Very helpful and caring especially Kim. God bless you'll in abundance.

Selection of breakfast was repeated for the five days. Bathrooms need attention.

Published on 30 Dec 2023