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Hotel

Hyatt Regency Manila City of Dreams

Malate (3 kms from Sofitel Philippine Plaza Manila)

Ranked 24 out of 50 best hotels in manila

8.6
(685 reviews)

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Top Facilities

parking

bar

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Location & Nearby Places

Malate (8.4 Km from city center)

Asean Avenue corner Roxas Boulevard, Entertainment City

15 Nearby Attractions

Mall of Asia

1.6 km

Dampa Seaside

2.4 km

Star City

3.7 km

Greenbelt Mall

4.4 km

Greenbelt Chapel

4.5 km

Manila Zoo

4.6 km

Ayala Museum

4.6 km

Manila Baywalk

5.0 km

Manila Bay

5.6 km

Robinsons Place Mall

5.8 km

Paco Park

6.3 km

Manila Ocean Park

6.5 km

Bonifacio Global City

6.5 km

Rizal Park

6.7 km

National Museum of Fine Arts Manila

7.1 km

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All Facilities for Hyatt Regency Manila City of Dreams

Category Facilities
Business facilities Fax/photocopying.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Lift, Designated smoking area, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Room Amenities Air conditioning, Safety deposit box.
Food & Drink Snack bar, Room service, Restaurant, Bar.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Trouser press, Ironing service, Laundry.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas Garden.
Reception services Tour desk, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Currency exchange.
General Private parking, Parking on site, Free parking, Parking.
Physical distancing Physical distancing rules followed, Cashless payment available.
Entertainment and family services Babysitting/child services, Nightclub/DJ, Casino.
Pool and wellness Hair styling, Head massage, Swimming pool, Foot massage, Outdoor pool, Hair cut, Pedicure, Manicure, Make up services, Massage, Back massage, Swimming Pool, Hair colouring, Fitness centre, Waxing services, Beauty Services, Fitness/spa locker rooms, Hair treatments.
Transport Shuttle service, Accessible parking, Car hire, Shuttle service (additional charge).
Shops Barber/beauty shop.

Guest Ratings For This Property

8.6
Based on 685 Reviews
100% verified reviews

Comfort

9.0

Cleanliness

9.0

Value For Money

8.1

Facilities

8.8

Reviewers Mention About Hyatt Regency Manila City of Dreams

Review 1: The hotel ambiance, rooms, and location are phenomenal, but there was a delay during check-in. The front desk officer upgraded their room and overall it was a good experience. Review 2: Th (Read More)e reviewer had a memorable experience with pleasant and accommodating staff. They appreciated the quiet room and praised the hotel's customer service. They will definitely return. Review 3: The hotel has a beautiful appearance and kind staff. The restaurants are good but slightly overpriced. The reviewer didn't like the strict policy on bringing in outside food and drinks. The pool closes early, but the overall experience was positive. Review 4: The reviewer enjoyed their stay but noticed minor flaws in the room. They praised the hotel's design features and restaurant, but were annoyed with slow service for group orders. They gave a high rating for the staff's kindness and the hotel's safety measures. Overall, the reviewers had positive experiences with the hotel's ambiance, staff, and amenities, but mentioned minor issues such as check-in delays, pricing, and slow service.

Guest Reviews

Sanmiguel
group
10.0
Exceptional
they really provide exceptional service even to the smallest detail
everything
none

Published on 04 Jan 2024

Jonalyn
family with young children
9.0
Superb
Overall the room is in good condition and we felt comfortable with our stay.
We had a great stay at the hotel
The sockets should be fix. Some are not working and loose.

Published on 04 Jan 2024

Jhaye
family with young children
7.0
Good
New Year family stay
Great location and access to lots of restaurants in the Boulevard. Kids also like Dreamplay and the pool.
Just sad that there was no turndown offer for a New Year's eve overnight stay like fruits or even a slice of cake. It could have made our stay more memorable. The pricey rates of the room could already give us tons of new year goodies with other hotels.

Published on 04 Jan 2024

Lovely
family with young children
7.0
Good
My daughter loves your pool.
I like the cleanliness of the room and details from the staffs for some questions.
I dont like the smell of the cigarettes that goes inside our room even we already requested for a spray and still has a bad smell which is not good for us since were staying with a toddler. I requested for someone to spray but it took me to call twice before it was responded. Also for the make up room, called twice also for follow up just to have a housekeeping. The buffet, food is good but not satisfied with the selection of foods from different station since its only few and some are not replenished.

Published on 03 Jan 2024

Leila
family with young children
1.0
Bad
The room on the HYATT second floor was smelling like you are staying and sleeping in the casino area. With Foul odor of
Chosen restos were okay.
I booked for a non-smoking room. And this was 5 months prior to our stay. Unfortunately i was only informed of the unavailabiliry of the non-smoking room on the day of our stay intself while registering. They could have emailed me beforehand so i could have booked a different room or hotel. The price of my booking was not worth it.

Published on 02 Jan 2024

Capinpin
young couple
10.0
Exceptional
enjoy
clean
nice

Published on 01 Jan 2024

Allanah
family with young children
6.0
Pleasant
Maybe nobu or nuwa would be a better choice.
Theres shops and restaurant inside the hotel. Room space was big. Minibar was complimentary.
You have to pay extra for 2 little kids to use the pool. We checked in around 4pm and pool time was until 8pm. Just paid 3600 so that the kids day wont be ruined. Bed has bed bugs. Me and my husband ended up having a lot of bed bug bites.

Published on 01 Jan 2024

Marilyn
young couple
4.0
Disappointing
Disappointing
The housekeeping is good
The strict guards. No consideration

Published on 28 Dec 2023

Victoria
family with young children
7.0
Good
Nice and close to airport although airport taxi company ripped us off by a large amount after arriving tired
Clean and comfortable.
The billing system has left us wondering if we were ripped off?!? Seemed to have been charged extra and not sure what for..

Published on 27 Dec 2023

Jungblut
review category business travellers
8.0
Very good
Nice stay and comfortable room
Plenty of opps

Published on 26 Dec 2023

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