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The Majestic Hotel Kuala Lumpur, Autograph Collection - TravelEase Visa-Free Getaway

8.6
(3080 reviews)

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Top Facilities

parking

bar

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Location & Nearby Places

11.0 Km from city center

No.5, Jalan Sultan Hishamuddin, City Centre

2 Nearby Attractions

Temple Cave

11.0 km

Ramayana Cave

11.2 km

All Facilities for The Majestic Hotel Kuala Lumpur, Autograph Collection - TravelEase Visa-Free Getaway

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests.
Room Amenities Air conditioning, Safety deposit box.
Food & Drink Wine/champagne, Special diet menus (on request), Room service, Restaurant, Bar.
Safety & security Security alarm, 24-hour security, Smoke alarms, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Trouser press, Ironing service, Daily housekeeping.
Services & Extras Key card access.
Food & drink safety Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services Valet parking, Express check-in/check-out, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk.
General Private parking, Parking on site, Parking, WiFi available in all areas.
Physical distancing Physical distancing rules followed.
Entertainment and family services Babysitting/child services.
Pool and wellness Spa facilities, Outdoor pool (all year), Swimming pool, Outdoor pool, Spa and wellness centre, Swimming Pool, Fitness centre, Spa/wellness packages, Fitness.
Transport Airport shuttle, Accessible parking, Airport shuttle (additional charge), Airport pick up, Airport drop off.
Shops Barber/beauty shop.

Guest Ratings For This Property

8.6
Based on 3080 Reviews
100% verified reviews

Comfort

9.2

Cleanliness

9.1

Value For Money

8.7

Facilities

8.8

Reviewers Mention About The Majestic Hotel Kuala Lumpur, Autograph Collection - TravelEase Visa-Free Getaway

The Majestic Hotel Kuala Lumpur is highly recommended for weddings and meals due to its incredible setting and delicious food. However, improvements are needed in staff training and management. Some (Read More)guests had mixed emotions due to inexperienced front desk staff. Others praised the impeccable service, cleanliness, and spacious rooms, but mentioned areas that needed improvement such as the bathtub and pool. The hotel is praised for its elegance, friendly staff, and convenient facilities. Despite some flaws, it is considered one of the best hotels in Kuala Lumpur.

Guest Reviews

Nur
with friends
6.0
Pleasant
6/10
The room not clean. There are rubbish below of the bed. Registration took more than 15 minutes.

Published on 05 Jan 2024

Rashidah
young couple
10.0
Exceptional
A grand place to chill and relax.
Very grand and close to popular attractions. Wonderful ambience for the English High Tea. Awesome breakfast buffet spread.
Did not see much local food shops around the area. Nearest mall is a shuttle bus away and the last trip is at 5pm. If we going to the mall for dinner, we have to go earlier and take a cab or grab back to the hotel after that.

Published on 04 Jan 2024

Omar
with friends
9.0
Superb
Superb
Wonderful hotel even more the stuff with very professional
In my opinion you should improve the breakfast.

Published on 04 Jan 2024

Rozxzor
young couple
8.0
Very good
Very good
Great service, friendly staff, excellent breakfast.
Was surprised that the hotel charges guests for parking overnight. Junior suite also smaller than when we had stayed here previously and didn't have a dining area as advertised.

Published on 04 Jan 2024

S
young couple
10.0
Exceptional
Exceptional
Very luxurious Hotel with kind and friendly staff.

Published on 03 Jan 2024

Kok
young couple
7.0
Good
Good
Staff with good service
Food just so Not clean enough (hair at floor), pungent smell at room (smoke)

Published on 02 Jan 2024

Kevin
young couple
9.0
Superb
Superb
Staff were all very friendly and helpful. A great selection on offer for the buffet breakfast. Location near the Central Station was good for our onward travel by train.

Published on 02 Jan 2024

Min
solo traveller
9.0
Superb
Superb
How comfortable the room was, the spread of the breakfast and the attentiveness of the staffs.
Parking not fully subsidised.

Published on 01 Jan 2024

Uros
young couple
10.0
Exceptional
simply breathtaking
this place is just ..out of this world..elegance, class, prestige, hospitality blended into one. the best value for money I have ever experienced in my long traveling career. id travel to KL, just to stay in this beautiful hotel. i cannot overstate the excellence this hotel represents.
I wish the weather was sunnier during our stay, everything else was simply perfect.

Published on 31 Dec 2023

L
family with young children
9.0
Superb
A true gem in the city!
Comfortable and very spacious Deluxe King Room. Private bathroom features were excellent! Complete range of buffet breakfast spread for all to enjoy. Will come back for sure!

Published on 30 Dec 2023

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