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Hotel

Hilton Edinburgh Carlton

Old Town (0 kms from Edinburgh Waverley Station)

Ranked 46 out of 50 best hotels in edinburgh

7.6
(2828 reviews)

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Top Facilities

bar

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Location & Nearby Places

Old Town (0.3 Km from city center)

19 North Bridge

15 Nearby Attractions

Edinburgh Old Town

0.2 km

Camera Obscura and World of Illusions

0.2 km

St. Gile's Cathedral

0.2 km

The Royal Mile Edinburgh

0.3 km

Scott Monument

0.4 km

National Museum of Scotland

0.4 km

National Gallery of Scotland

0.5 km

Calton Hill

0.6 km

Princes Street

0.6 km

Edinburgh Castle

0.8 km

Holyrood Palace

1.0 km

Royal Botanic Garden Edinburgh

1.3 km

Edinburgh Gin Distillery Tour

1.4 km

Holyrood Park, Edinburgh

1.7 km

Arthur's Seat

1.8 km

See All Attractions

All Facilities for Hilton Edinburgh Carlton

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Higher level toilet, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Accessibility Toilet with grab rails, Emergency cord in bathroom.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Wine/champagne, Breakfast in the room, Special diet menus (on request), Kid meals, Room service, Restaurant, Bar.
Safety & security Smoke alarms, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Ironing service, Daily housekeeping, Laundry.
Services & Extras Key access, Key card access.
Food & drink safety Food can be delivered to guest accommodation, Physical distancing in dining areas, Breakfast takeaway containers.
Reception services Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General WiFi available in all areas.
Pool and wellness Fitness centre, Fitness.

Guest Ratings For This Property

7.6
Based on 2828 Reviews
100% verified reviews

Comfort

8.2

Cleanliness

8.1

Value For Money

7.1

Facilities

7.8

Reviewers Mention About Hilton Edinburgh Carlton

The Hilton Edinburgh Carlton received mixed reviews. Some guests were disappointed by ongoing renovations, hit-or-miss reception staff, and lack of upgrades for Diamond members. Others praised the fr (Read More)iendly and attentive service, comfortable rooms, and convenient location near the Royal Mile. Some mentioned challenges locating the parking garage and gym. Overall, the hotel staff's hospitality, especially during special occasions like weddings, left a positive impression on guests.

Guest Reviews

Taylor
young couple
7.0
Good
Good
Location and room excellent
Lift too small and too slow. Breakfast is good but tea and coffee takes between 15 and 20 mins also the way we are seated takes a while

Published on 04 Jan 2024

Anonymous
young couple
10.0
Exceptional
Exceptional
Location was amazing

Published on 03 Jan 2024

Cathy
family with young children
1.0
Bad
Beware do not trust room description
Location was good
Beds and room not as described. They said two large double beds, this is completely inaccurate. When we raised this and asked for roll out beds they did not even bother to get back to us. We saw a mouse in the restaurant, the place was under construction and staff were rude. They didnt clean the room every day. All in all a very expensive hotel that was not worth the amount we paid for it. Definitely would not book again.

Published on 03 Jan 2024

James
family with young children
9.0
Superb
Brilliant location, fantastic hotel and team. Avoid the restaurant, there a much better local restaurants
Great location, brilliant Team very helpful and accommodating
Although the service was brilliant the food at the Marco Pierre White restaurant was disappointing, we expected better considering the name.

Published on 02 Jan 2024

Murugaian
group
10.0
Exceptional
Exceptional
Room was good. Good location.

Published on 02 Jan 2024

Elaine
young couple
8.0
Very good
Very good
Grand

Published on 01 Jan 2024

Alexander
family with young children
4.0
Disappointing
Miserable
The hotel was being updated but we were not informed.

Published on 01 Jan 2024

Naomi
family with young children
7.0
Good
Fab location, staff welcoming but issues should be addressed straight away in a five star hotel
Didn't eat breakfast there. Location was absolutely perfect as we had a concert in St Giles cathedral across the road.Check in was good but had a long wait to both check in AND check out.didnt seem to be enough staff to deal with issues.Meghan at reception - lovely friendly Irish girl - in the perfect job for her!!always so welcoming.
TV did NOT work in the room which was very annoying and despite reporting it after being in the room once this was never fixed throughout our stay. Hence the reason why the scoring is so poor. Bad enough that it didn't work but worse that they didn't rectify it.

Published on 29 Dec 2023

Aziz
family with young children
3.0
Poor
The is worse hotel room I have had.
Nothing
An executive room without a piece of paper or pen. Executive Room without a sofa or enough chairs for 2 people to sit on. Minimal amenities - no room sleepers, only 1 hand towel for double occupancy . The water in the shower does not flow. Had to turn off the shower 3 times before completing the shower.. This is the worse hotel I have stayef.

Published on 29 Dec 2023

Corrine
young couple
9.0
Superb
A wonderful experience staying at the Hilton Edinburgh Carlton
Location was central which was perfect for exploring. Room was clean and had everything we needed. Coffee machine and luxury toiletries made our stay enjoyable. Excellent choice available at breakfast.
Nothing

Published on 28 Dec 2023

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