Villa Yrondi

BUGS. EVERYWHERE. Both termites and bed bugs. Do not stay here! This place is not clean. There were termites everywhere, and we also suspect there were bedbugs since we got bites all over. A horrible experience and the host was so rude and entirely unhelpful. They admitted they knew they had a bug problem but failed to do something about it and did not mention it to us prior to staying there. We have a 8month old baby and they were incredibly callous to the situation they had put us in. They also refused us a refund and said that because the photos of the bugs we took were only of the termites and not the bed bugs they wouldnt refund us.

I was asked to write a list of all the broken or missing things to have them fixed/replaced (perhaps if the apartment had pen and paper I would have done this) but to be honest I didnt want to spend precious family holiday time during our long awaited visit to Bora Bora advising how they need to fix their guest accommodation service. Instead my family and I departed the property 3 nights earlier than planned despite paying for them. It was a relief to leave and our relaxation started the second we reached our clean safe contained beach bungalow down the road. It honestly feels as though this place has changed hands at some point or was dormant during covid and there has been inadequate maintenance - broken stuff everywhere - sun loungers, rotten decking boards, floor tiles missing, broken glass pane on rooftop under foot, the large heavy sculpture in our apartment was unstable so we moved chairs in front to safeguard our 3 yo. The privacy blind fixtures were broken so the entire apartment was open to the outside - the host assured us the island had zero crime but I didnt rest easy knowing someone could hop in very easily during the night. The childrens room was very seperate to the parents room with an interconnecting door into it. The living area, kitchen, dining and childrens room are essentially open to the air/outside (no doors) so mosquitos, centipedes and geckos galore in all those areas. I think if I had realised this I would have preferred the camping motu for my family then at least we would have packed accordingly. We received no cleaning in the 3 days we were there nor were there any dishcloths, brooms or brushes to DIY. The kitchen and cooking utensils are very basic. The sink overflow wasnt plumbed so each time you washed up water flooded the cupboard below where your crockery was stored. In addition the main drain from sink had no fixing between u bend and its straight piece of pipe so we flooded kitchen twice when pipe popped out.