TownePlace Suites Waco Northeast, Waco

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Category	Facilities
Services	Internet services, WiFi, Free WiFi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Family rooms.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	24-hour front desk.
General	Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed.
Room Amenities	Heated pool, Air conditioning.
Pool and wellness	Swimming Pool, Fitness centre, Outdoor pool (all year), Swimming pool, Outdoor pool.

Guest Ratings For This Property

8.0

Based on 63 Reviews

100% verified reviews

Comfort

8.6

Cleanliness

8.5

Value For Money

8.3

Facilities

8.7

Reviewers Mention About TownePlace Suites Waco Northeast

The TownePlace Suites Waco Northeast received rave reviews from guests. They praised the spacious and well-equipped rooms, friendly staff, and overall cleanliness of the hotel. Some mentioned the hig (Read More)hway noise and poorly designed shower, but still highly recommended staying at the hotel. The location was convenient, with fast food restaurants and a steakhouse nearby. The standout feature was the exemplary service, with special mention given to Loretta at the front desk. Guests also raved about the full breakfast selection and the hotel's safety and cleanliness.

Guest Reviews

Dee

family with young children

10.0

Exceptional

The best

The location was great, around plenty of restaurants and fast food places, including Walmart and Dollar stores. The inside was very clean and the decor was nice. The front desk guy was very easy to talk with. The room was spotless and huge. Very comfortable and relaxing. I really enjoyed the shower & bed as well.

Everything was great!

Published on 02 Jan 2024

Jerry

family with young children

9.0

Superb

Nice room, great price.....

Dirty dish towels in kitchen.... Toilet did not flush, it just released the water in the back tank, but water never flushed from actual toilet.....

Published on 29 Dec 2023

Tiffany

solo traveller

7.0

Good

It was ok

There was no one at the desk when I went checkout I waited 10 minutes made a coffee and ended up just leaving my key on the front desk. The person who checked me in was nice. There was a Happy Birthday balloon in my room and made me feel like the room hadn't been cleaned properly. The bed was made and everything looked clean but having that balloon in there was weird.

Published on 25 Dec 2023

Jill

family with young children

4.0

Disappointing

The staff was friendly, but the overall place was very run down and smelled terrible. I would not stay here again.

The breakfast, the staff was kind and helpful

The elevator and main area smelled like dirty feet - it was overpowering and nasty. The room had definitely seen better days.the towels were stained, door was broken, everything felt really run down.

Published on 09 Nov 2023

Jacob

young couple

5.0

Passable

Could have been better but was not the worst hotel Ive stayed at

Loved the location.

Beds were super uncomfortable

Published on 26 Oct 2023

Smith

review category business travellers

2.0

Very poor

Got ripped off

It was nice

I didnt like nor appreciate how I paid for my room a week ago for last night and when they lady said she needed my credit card on file for any incidentals I seen an hour later they charged me another 140.00 all they can say is idk what happened or why but I can get your money back, I didnt get the feeling that they didnt even really care it was a mistake on them not I now idk if Im going to get me money back and or if they even care too get it back to me staff Id say 2 out of ten being the best

Published on 25 Oct 2023

Shawn

young couple

5.0

Passable

Besides having someone trying to get into my room, the air condition was so loud and making so much noise you couldnt s

Location

Upon arrival I was in my room for maybe 30 minutes and I heard someone at the door. It was a guy that had a card he apologize but when I called the front Desks, the guy that was on duty had no response. He just said he did not see anybody up there and that was it never check to see if everything was OK.

Published on 02 Oct 2023

Amber

family with young children

10.0

Exceptional

We will definitely be back!

Very clean, comfortable, newer, quiet, and friendly!

Published on 25 Sep 2023

Gloria

family with young children

10.0

Exceptional

Would recommend

Great location!! We were close to everwhere we wanted to go. The staff was friendly. We all slept well. My friend said it was the best nights sleep she had in a long time.

Being picky...the Waffles had sugar on them. Couldn't figure out how to turn on the big light over the table.

Published on 31 Aug 2023