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The Zen Hotel Palo Alto

Palo Alto (4 kms from Shoreline Lake Park)

Ranked 34 out of 49 best hotels in silicon valley

8.5
(774 reviews)

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Top Facilities

parking

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All Facilities for The Zen Hotel Palo Alto

Category Facilities
Activities Golf course (within 3 km), Hiking.
Business facilities Fax/photocopying.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Family rooms, Higher level toilet, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Accessibility Toilet with grab rails.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Kid-friendly buffet, Breakfast in the room, Kid meals, Outdoor furniture, BBQ facilities.
Safety & security Smoke alarms, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Trouser press, Ironing service, Daily housekeeping, Laundry.
Services & Extras Key card access.
Food & drink safety Delivered food is securely covered, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas Picnic area, Shared lounge/TV area, Games room, Garden.
Reception services Express check-in/check-out, 24-hour front desk.
Physical distancing Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General Parking on site, Free parking, Parking, WiFi available in all areas.
Transport Accessible parking, Parking garage.
Pool and wellness Fitness centre, Fitness.

Guest Ratings For This Property

8.5
Based on 774 Reviews
100% verified reviews

Comfort

8.9

Cleanliness

8.9

Value For Money

8.7

Facilities

8.6

Reviewers Mention About The Zen Hotel Palo Alto

The Zen Hotel in Palo Alto received positive reviews for its great price, cleanliness, daily breakfast, and convenient amenities. Some guests mentioned the need for cleaning the washing machine and t (Read More)he low bed. However, overall, the hotel was praised for its quiet and secure location, close proximity to restaurants and shops, well-stocked rooms with toiletries, mini fridge, and safe, and friendly staff. Some guests also appreciated the spacious rooms, although they were slightly dark, but mentioned a lack of cutlery and fruits/vegetables in the breakfast.

Guest Reviews

Kenneth
review category business travellers
9.0
Superb
Id recommend staying here, and will be back when I need to be in the area
Very clean, the bed was actually comfortable, which I cant say about most hotels.
Seem to be a well-kept property, felt safe

Published on 04 Jan 2024

Md
family with young children
9.0
Superb
It's a great place to stay in all aspects. I'm very happy and I will definitely stay there in future
Staffs are very friendly and helpful. Location is very convenient. Breakfast is also good but it would be better if you include more different fruits like bananas. This is just a suggestion.
It would be better if towels can be changed in everyday. It's not a complain just a suggestion

Published on 04 Jan 2024

Charlene
family with young children
5.0
Passable
Adequate but better values/quality if you're willing to drive just a little further.
Good location to medical center. Cheerful, helpful staff. Nice linens.
Walls are paper thin which subjects you to hearing every word from the next room, even with ear plugs. Stale odor..... Upgraded mattress would be a plus!

Published on 04 Jan 2024

Weiwei
family with young children
10.0
Exceptional
Exceeded my expectations.
The place is very clean and cozy. Breakfast is very good too.

Published on 03 Jan 2024

Dennis
young couple
10.0
Exceptional
Comfortable & pleasant, very good beds.
Very clean & well taken care of. Friendly staff & a very good full breakfast each morning.
Have no negative comments

Published on 03 Jan 2024

John
solo traveller
8.0
Very good
Very good
Clean and easy access
White lights and the heater had some delay to get on again.

Published on 02 Jan 2024

Dai
solo traveller
9.0
Superb
Superb
Clean and the value.
Noise heard from other rooms.

Published on 31 Dec 2023

Chen-ju
family with young children
10.0
Exceptional
Exceptional
The breakfast was nice, they have egg, sausage, potato, apple, bread with jelly, yogurt, oatmeal, pancake, coffee, apple juice, and orange juice.

Published on 28 Dec 2023

Eva
family with young children
8.0
Very good
Nice and comfortable hotel
It was very clean and quiet, breakfast was good and beds were comfortable.
Nothing

Published on 27 Dec 2023

Alfredo
young couple
9.0
Superb
Superb
Very good!

Published on 26 Dec 2023

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