The San Luis Resort Spa & Conference Center, Galveston

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All Facilities for The San Luis Resort Spa & Conference Center

Category	Facilities
Activities	Live music/performance, Beach, Movie nights.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Access to health care professionals.
Bathroom	Sauna.
Room Amenities	Air conditioning, Heating, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, Vending machine (drinks), Restaurant, Breakfast in the room, Vending machine (snacks), Outdoor furniture, Room service, Bar, Coffee house on site.
Safety & security	24-hour security, Fire extinguishers, Smoke alarms.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Ironing service, Daily housekeeping, Dry cleaning.
Services & Extras	Lockers, Key access, Key card access.
Common areas	Sun terrace, Garden.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Reception services	Express check-in/check-out, Concierge service, Valet parking, ATM/cash machine on site, Luggage storage, 24-hour front desk, Currency exchange.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Mobile app for room service, Physical distancing rules followed.
General	Private parking, Pets allowed, Parking, Parking on site, WiFi available in all areas.
Pool and wellness	Hot tub/Jacuzzi, Outdoor pool (all year), Swimming pool, Hair cut, Make up services, Massage, Body wrap, Swimming Pool, Foot bath, Fitness centre, Beachfront, Beauty Services, Light therapy, Spa/wellness packages, Body treatments, Fitness, Facial treatments, Spa facilities, Hair styling, Outdoor pool, Pedicure, Manicure, Spa and wellness centre, Hair colouring, Body scrub, Spa lounge/relaxation area, Massage chair, Fitness/spa locker rooms, Sun loungers or beach chairs, Hair treatments.
Transport	Accessible parking, Shuttle service (additional charge), Shuttle service, Electric vehicle charging station.
Outdoor & View	Terrace.
Shops	Minimarket on site, Barber/beauty shop.

Guest Ratings For This Property

8.3

Based on 491 Reviews

100% verified reviews

Comfort

8.7

Cleanliness

8.7

Value For Money

7.3

Facilities

8.6

Reviewers Mention About The San Luis Resort Spa & Conference Center

The San Luis Resort Spa & Conference Center received positive reviews for its amazing service, great food, and relaxing pool with a swim-up bar area. However, some guests mentioned that the rooms and (Read More) elevators were outdated and in need of an upgrade. The staff was consistently praised for being friendly and accommodating. There were also positive mentions of specific staff members, such as Timothy and Dustin at the front desk, and Genesis and Aubrey as waitresses at the pool. One guest expressed dissatisfaction with the policy of not allowing guests to drink and sleep in peace in the cabana. Overall, the majority of guests had a fantastic time at the resort and enjoyed the excellent service provided.

Guest Reviews

Anh

family with young children

8.0

Very good

The heated pool and the short walk to the beach are the big plus++

However our view from the 5th floor are partially blocked, I would recommend staying from the 6th floor upward.

Published on 01 Jan 2024

John

young couple

10.0

Exceptional

Fabulous

5 star all the way. Excellent service from Ck in to Ck out.

Published on 27 Dec 2023

Janet

young couple

10.0

Exceptional

We stayed for Christmas and it was awesome

Published on 26 Dec 2023

James

young couple

10.0

Exceptional

The Best Christmas stay ever

Location, restaurants on propertyambience

Published on 26 Dec 2023

Sylvia

young couple

6.0

Pleasant

Way overpriced but a great place!

The view was nice. The service was great. The pool was fun!

The room had a lot of fixing to take place. No extra blankets in rooms. Hallway too cold. Food was way too expensive as was the spa. I wanted a Swedish massage but we got a therapeutic instead and I was sore for two days!

Published on 17 Dec 2023

Linda

young couple

10.0

Exceptional

Incredible! A treasure

Swim up bar was superb!

Published on 09 Nov 2023

Lila

young couple

9.0

Superb

The staff was very helpful and accommodating.

The cinnamon scent when walking in(only cause I am allergic to it).

Published on 24 Oct 2023

Anonymous

with friends

8.0

Very good

Ive stayed at this property on several occasions! Always a great property!

Well maintained! Great location to restaurants, and beaches!

Liked!

Published on 05 Oct 2023

Hubert

family with young children

4.0

Disappointing

Not worth the price

Location and staff

Sent to a room that was being remodeled. Had to change room. Room sent to was old and dated. Toilet ran all day. Guest yelling and screaming until 3am in the morning

Published on 02 Oct 2023