Hotel

SpringHill Suites Phoenix Downtown

802 East Van Buren Street
8.6
(490 reviews)

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This property has been featured in "40 Best Hotels In Phoenix ".

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Top Facilities

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pool

food

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Queen Studio

  • Max 5 Adults
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    Offering cable TV, this studio provides a seating area and an en suite bathroom. Tea and coffee-making facilities are also provided.

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    King Studio

  • Max 3 Adults
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    Offering cable TV, this studio provides a seating area and an en suite bathroom. Tea and coffee-making facilities are also provided.

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    King Studio with Sofa Bed and Adapted Tub - Mobility Accessible

  • Max 3 Adults
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    The unit offers 2 beds.

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    All Facilities for SpringHill Suites Phoenix Downtown

    Category Facilities
    Business facilities Fax/photocopying, Business centre.
    Others parking, bar, pool, food.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
    Accessibility Adapted bath, Roll-in shower, Emergency cord in bathroom, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet, Hairdryer.
    Room Amenities Sofa bed, Air conditioning, Interconnected room(s) available, Ironing facilities, Heating, Desk, Carpeted, Seating Area, Iron, Safety deposit box.
    Food & Drink Coffee machine, Refrigerator, Microwave, Vending machine (drinks), Kitchenware, Kitchenette, Vending machine (snacks), Outdoor furniture.
    Safety & security Smoke alarm, Smoke alarms.
    Cleaning services Laundry, Dry cleaning.
    Services & Extras Wake-up service, Alarm clock.
    Media & Technology Cable channels, Radio, iPod dock, Satellite channels, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Express check-in/check-out, Invoice provided, ATM/cash machine on site, Private check-in/check-out, 24-hour front desk.
    Physical distancing Cashless payment available, Physical distancing rules followed.
    Pool and wellness Hot tub/Jacuzzi, Fitness centre, Fitness.
    Transport Airport shuttle, Airport shuttle (additional charge), Airport drop off, Bicycle rental, Shuttle service, Airport pick up, Shuttle service (free).

    About This Property

    Just 2000 feet from the Phoenix Convention Center and Chase Field, this downtown Phoenix hotel offers free parking and Wi-Fi. Daily hot breakfast and a 24-hour market are on site.

    Guest Ratings For This Property

    8.6
    Based on 490 Reviews
    100% verified reviews

    Comfort

    8.9

    Cleanliness

    9.0

    Value For Money

    8.5

    Facilities

    8.7

    Guest Reviews

    Paula
    young couple
    10.0
    Exceptional
    Would recommend
    Our room was comfortable clean and spacious. There was free coffee and tea downstairs and it was very good. The breakfast in the morning was adequate and had a good variety.
    The elevators were very slow, I think one was broken.

    Published on 03 Jan 2024

    Heather
    review category business travellers
    9.0
    Superb
    Great stay in a tough neighborhood.
    The room was very clean and comfortable. I requested a "view room" since I was traveling alone and had to laugh at the sense of humor - I was put in the middle of the building where I could just barely make out the mountains over the top of the tall buildings across from us. The breakfast was truly amazing. Warm, fresh, they kept the protein coming and I was pleased to actually be able to have hot eggs and sausage or bacon instead of a cold boiled egg for breakfast. I normally travel with my pets but had to leave them with a pet sitter as the pet policy of this hotel was disappointing.
    The area is a bit sketchy but that's commonplace in the heart of big cities like Phoenix these days. It's too bad I didn't feel safe walking the 4 blocks to the convention center and back at night. I was told there was a hotel shuttle available but it only picks up on the bottom of the hour so I kept missing that window as I was getting out of meetings at 6:30 and 7:30 but needed to call by 6:20 or 7:20 to schedule the pickup, or wait another hour. So I ended up walking it at night, past the homeless people wandering the streets.

    Published on 03 Jan 2024

    Anne
    with friends
    7.0
    Good
    Good
    Location and breakfast options were great
    More gluten free options at breakfast

    Published on 30 Dec 2023

    Cindy
    young couple
    10.0
    Exceptional
    Would definitely stay here again!
    Beautiful hotel, excellent location and great value! Breakfast was excellent!

    Published on 29 Dec 2023

    Larry
    young couple
    8.0
    Very good
    Very good
    Place was clean carpets in hallways need of shampoo
    Parking lot needs security lots of very dark areas

    Published on 21 Dec 2023

    Peixi
    review category business travellers
    8.0
    Very good
    Very good
    Overall great. I just wished there was a water fountain or station on the top floors as I had to go downstairs every other hour to acquire drinking water.

    Published on 19 Dec 2023

    Jennifer
    solo traveller
    10.0
    Exceptional
    It was a good place to stay for my two days in Phoenix.
    Room and helpful staff
    Limitation on airport shuttle time

    Published on 12 Dec 2023

    Brad
    with friends
    10.0
    Exceptional
    A fabulous weekend attending a concert with some friends that was more fabulous because we stayed at your place!! thank
    Being walking distance from Chase field and downtown restaurants, the shuttle from and to the airport, the shuttle to go to downtown within 2 miles. The friendly front desk staff. ALL of them we encountered were helpful and accommodating. The morning breakfast with many choices of hot food and drinks.
    nothing really

    Published on 11 Dec 2023

    Fawn
    young couple
    7.0
    Good
    Date night get away
    Staff was great, location was close to my event.
    Bed was tolerable but not exactly comfortable, and food was edible but not great.

    Published on 29 Nov 2023

    Sweeton
    solo traveller
    10.0
    Exceptional
    Excellent hotel with exceptional staff.
    Staff were wonderful
    Disappointed that the shuttle to the airport wasn't available

    Published on 27 Nov 2023

    SpringHill Suites Phoenix Downtown is featured in

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