Sergei Palace Hotel, Jerusalem

This property has been featured in "24 Luxury Hotels In Jerusalem ".

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Top Facilities

parking

bar

wifi

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Check Room Options And Availability

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Single Room - Disability Access

Max 1 Adult

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With free WiFi, this air-conditioned room has a garden view, a flat-screen TV with satellite channels and a kettle. The private bathroom is equipped for guests with limited mobility and includes a hairdryer.

Deluxe Double Room

Max 2 Adults

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With free WiFi, this air-conditioned room has a flat-screen TV with satellite channels and a kettle. The private bathroom includes a hairdryer.

Deluxe Twin Room

Max 2 Adults

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With free WiFi, this air-conditioned room has a flat-screen TV with satellite channels and a kettle. The private bathroom includes a hairdryer.

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All Facilities for Sergei Palace Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Activities	Walking tours, Tour or class about local culture.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, parking, wifi.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Soundproof rooms, Designated smoking area, Allergy-free room.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Accessibility	Upper floors accessible by stairs only, Toilet with grab rails, Entire unit located on ground floor, Entire unit wheelchair accessible, Roll-in shower, Walk-in shower.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Shampoo, Slippers, Body soap, Conditioner, Free toiletries, Hairdryer, Bath, Shower, Toilet.
Room Amenities	Sofa, Hypoallergenic, Soundproofing, Cots, Sofa bed, Wardrobe or closet, Clothes rack, Hypoallergenic pillow, Seating Area, Safety deposit box, Fold-up bed, Ironing facilities, Heating, Hardwood or parquet floors, Socket near the bed, Air conditioning, Desk, Carpeted, Trash cans, Non-feather pillow.
Food & Drink	Wine/champagne, Wine glasses, Special diet menus (on request), Kid meals, Dining area, Children's high chair, Bottle of water, Room service, Refrigerator, Electric kettle, Restaurant, Outdoor furniture.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, CCTV outside property, Fire extinguisher.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Linen, Wake-up service, Key access.
Media & Technology	Satellite channels, Flat-screen TV, Telephone.
Common areas	Garden, Chapel/shrine, Picnic area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Tour desk, Luggage storage, Concierge service, 24-hour front desk, Currency exchange.
Physical distancing	Cashless payment available, Physical distancing rules followed.
Entertainment and family services	Babysitting/child services.
Pool and wellness	Massage.
Transport	Car hire, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up, Airport drop off.
Outdoor & View	Terrace, City view, View, Garden view.

Location & Nearby Places

Jerusalem City Centre (1.8 Km from city center)

13 Heleni ha-Malka Street

15 Nearby Attractions

Dead Sea Tour

0.7 km

Church Of The Holy Sepulchre

0.7 km

Church of Holy Sepulchre

0.8 km

Tower of David

0.9 km

Armenian Quarter of Jerusalem

1.1 km

Via Dolorosa Jerusalem

1.1 km

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About This Property

Featuring interior gardens, a restaurant and a bar, Sergei Palace Hotel is located in the heart of Jerusalem, 1.7 km from the Dome of the Rock. Guests can enjoy free WiFi throughout and air-conditioned rooms.

Guest Ratings For This Property

8.3

Based on 629 Reviews

100% verified reviews

Comfort

8.6

Cleanliness

8.8

Value For Money

8.1

Facilities

8.0

Guest Reviews

Udi

group

9.0

Superb

Location , size, Restaurant is not working

AC is not heating properly. The coffee facility is basic.

Published on 02 Jan 2024

Ela

young couple

10.0

Exceptional

Unforgetable weekend

Historical place, small museum in the territory, cousy yard, clean room, personal care, friendly personal, good price

Published on 30 Dec 2023

Jaroslaw

family with young children

7.0

Good

Very nice and relaxing patio area inside the hotel.

Published on 11 Nov 2023

Ralph

with friends

10.0

Exceptional

Great location

Published on 08 Oct 2023

Anonymous

young couple

2.0

Very poor

Fortunately our stay was short and the location to the old city was great

Location

No washcloths no ice mold in shower A/C barely worked Early check out not convenient front desk not always manned

Published on 07 Oct 2023

Orsolya

family with young children

9.0

Superb

The facility is beautiful, staff is really helpful and the location is just perfect.

Beds are too high and not too comfortable

Published on 25 Sep 2023

Ales

family with young children

9.0

Superb

I recommend this hotel for staying in Jerusalem.

The location of the hotel is very good, near the Old City. Brakfast was delicious. The personal is friendly and helpful.

Published on 31 Aug 2023

Anonymous

family with young children

10.0

Exceptional

Best hotel in Jerusalem!

Everything!

Published on 24 Aug 2023

Esther

family with young children

10.0

Exceptional

Exceptional!

We recently had the pleasure of staying at this remarkable hotel to celebrate my mother's 80th birthday, and we must say it was an experience beyond compare. From the excellent customer service to the serene atmosphere, every aspect of our stay was nothing short of exceptional. Throughout our visit, Alex, Bashar, and the rest of the staff went above and beyond to cater to every request and ensure that our celebration was truly memorable. Their dedication to ensuring our needs were met was evident in every interaction. The hotel is very centrally located within walking distance of the Old City and the vibrant Machaneh Yehudah Market, yet it manages to provide a peaceful oasis amidst the bustling city. The inner courtyard is a testament to this, with its beautiful and serene setting that provided the perfect backdrop for our celebrations. The rooms were impeccably clean, cozy, comfortable, and tastefully decorated, adding to the overall charm of the hotel. The breakfasts were a treat in themselves and Shadi and the rest of the breakfast stuff were extremely courteous and attentive to your needs. As part of our birthday celebrations, we had the pleasure of dining at the on-site restaurant. The experience was exceptional, thanks to the efforts of Anton, the restaurant manager, Yulia, and the entire restaurant staff. Their genuine efforts to make our evening memorable were evident in every detail, and their warm hospitality made us feel like honoured guests. The meals themselves were delicious and plenty. In conclusion, our time at this Sergei palace hotel was a truly remarkable experience. From the impeccable service to the stunning ambiance, every moment was filled with warmth and genuine care. We will undoubtedly return, eager to relive these wonderful memories and create new ones. Thank you to the entire staff for making our mother's birthday a celebration we will cherish forever.

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Published on 24 Aug 2023