SchlossHotel Zermatt Active & CBD Spa Hotel, Zermatt, Switzerland

About SchlossHotel Zermatt Active & CBD Spa Hotel

The hotel, with its elegant Alpine ambience, is located on a quiet side street in Zermatt. The modern family rooms are individually furnished and aesthetically decorated. The hotel houses a spa, which includes a fitness centre, a sauna, a steam bath, a swimming pool, and a trendy lounge bar which features a reading corner and an open fireplace. Also featured are a terrace, a lush garden, and a fully equipped game room. The hotel is pet friendly.

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Location & Nearby Places

Zermatt Village (0.4 Km from city center)

Bahnhofplatz 18

15 Nearby Attractions

Hinterdorstrasse

0.5 km

Matterhorn Museum

0.5 km

Mountaineer's Cemetery

0.5 km

Riffelalp

0.6 km

Sunnegga

0.9 km

Findeln

1.3 km

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All Facilities for SchlossHotel Zermatt Active & CBD Spa Hotel

Category	Facilities
Activities	Billiards, Table tennis, Darts, Cycling, Skiing, Hiking, Ski storage.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Pet basket, Non-smoking rooms, Lift, Soundproof rooms, Allergy-free room, Family rooms, Pet bowls, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Bathroom	Sauna.
Room Amenities	Heated pool, Safety deposit box, Heating.
Food & Drink	Wine/champagne, Breakfast in the room, Outdoor furniture, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Ironing service, Daily housekeeping.
Services & Extras	Key card access, Lockers.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas	Sun terrace, Shared lounge/TV area, Games room, Garden.
Reception services	Tour desk, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Currency exchange, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Pets allowed.
Entertainment and family services	Babysitting/child services.
Pool and wellness	Hammam, Facial treatments, Spa facilities, Steam room, Swimming pool, Pedicure, Manicure, Massage, Spa and wellness centre, Swimming Pool, Fitness centre, Body scrub, Spa lounge/relaxation area, Waxing services, Indoor pool, Beauty Services, Fitness/spa locker rooms, Fitness classes, Indoor pool (all year), Spa/wellness packages, Body treatments, Yoga classes, Fitness.
Transport	Shuttle service, Shuttle service (free).
Outdoor & View	Terrace.

Guest Ratings For This Property

9.2

Based on 1346 Reviews

100% verified reviews

Comfort

9.5

Cleanliness

9.5

Value For Money

8.6

Facilities

9.4

Guest Reviews

Bee

family with young children

9.0

Superb

Great facilities and very well maintained

Published on 28 Dec 2023

Aslina

family with young children

8.0

Very good

Staff were really friendly and helpful. Breakfast spread was good. Room was spacious.

Published on 27 Dec 2023

K

young couple

10.0

Exceptional

Lovely hotel

The hotel setting. The whole hotel was lovely, nice staff, warm comfortable lobby with open fire. And especially the beds!!

Nothing.

Published on 27 Dec 2023

Raghav

young couple

10.0

Exceptional

Perfect stay.

Outstanding spa

Theres nothing to not like about this property

Published on 23 Dec 2023

San

family with young children

9.0

Superb

Great location, friendly staffs and the Matterhorn view is amazing.

Location is nearby the train station. Closely to the restaurants and shops.

Spa is only for adults, and open for family.

Published on 22 Dec 2023

Marek

family with young children

8.0

Very good

Fab location, amazing spa and boutique feel ambience.

Spa, ski room, playroom, boutique feel.

Daughter had a pull out bed which she found a bit uncomfortable.

Published on 20 Dec 2023

Pam

family with young children

9.0

Superb

We travelled on the Glacier Express to Zermatt and stayed overnight before returning to Zurich.

Location, spa, breakfast

Cost!

Published on 13 Dec 2023

Susan

young couple

9.0

Superb

Fantastic, cant wait to return!

Wonderful hotel, very close to the train station, but off the beaten track at the same time. Very helpful staff, extremely comfortable beds, wonderful facilities.

Published on 09 Dec 2023

Santiago

young couple

8.0

Very good

Just ok

Location

Staff in the kitchen Rude staff in the breakfast Lady in Reception is very nice

Published on 14 Oct 2023

Kharlene

solo traveller

8.0

Very good

It was nice stay and very welcoming.

The location is really close to the train station

Not that I didnt like it but a bit confusing,it would be nicer to specify the use of Spa like the opening of sauna,coz it is all categorized that the spa you can use till 22:00 but the sauna is up to 19:00 only.

Published on 13 Oct 2023