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Hotel

Relais Regina Giovanna

Sorrento city centre (0 kms from )

Ranked 47 out of 50 luxury hotels in sorrento

9.0
(256 reviews)

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All Facilities for Relais Regina Giovanna

Category Facilities
Activities Beach, Billiards.
Business facilities Fax/photocopying.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Designated smoking area, Family rooms.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Room Amenities Air conditioning, Heating.
Food & Drink Fruits, Wine/champagne, Breakfast in the room, Special diet menus (on request), Snack bar, Outdoor furniture, Packed lunches, Room service, Restaurant, Bar, Coffee house on site.
Safety & security Smoke alarms, Fire extinguishers.
Services Internet services, WiFi, Free WiFi.
Cleaning services Ironing service, Daily housekeeping, Laundry.
Services & Extras Key card access.
Common areas Outdoor fireplace, Picnic area, Sun terrace, Garden.
Food & drink safety Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available.
General Pets allowed, Free parking, Parking.
Entertainment and family services Kids' outdoor play equipment, Children's playground, Indoor play area.
Pool and wellness Sun umbrellas, Private beach area, Beachfront, Sun loungers or beach chairs.
Transport Airport shuttle, Airport shuttle (additional charge).
Outdoor & View Terrace.

Guest Ratings For This Property

9.0
Based on 256 Reviews
100% verified reviews

Comfort

9.1

Cleanliness

9.2

Value For Money

8.5

Facilities

9.0

Reviewers Mention About Relais Regina Giovanna

The Relais Regina Giovanna is described as a hidden gem with comfortable rooms, beautiful surroundings, and a delicious breakfast. Guests also praise the great service and beach amenities. Another re (Read More)view highlights the hotel's location, large rooms, and shuttle service. The staff are highly praised for their attentiveness and care. The hotel's dog, Cleopatra, is mentioned as being friendly. Overall, the reviews recommend the hotel and express plans to return in the future.

Guest Reviews

Young
young couple
2.0
Very poor
Close to end of season, don't stay here, get the refundable rate
The bag service to the room was good and very fast, checkout the next day was fast and the desk associate was very understanding, but no offer of any refund...
I am sure its a great place at the height of the season? We were there on the last week open: beach was closed, bars were closed, grounds were littered with debris and vegetation, garbage being moved at front of hotel dripping disgusting, very smelly "water" twice during our limited stay, restaurant menu was limited, staff was apathetic and "checked out", no AC in room: couldn't be fixed, moved rooms at 1 am after several attempts, then told we needed to move out of that room and back to no AC the next day, appalled with the facilities and service, left the next am:1 day early with no offer of refund

Published on 05 Nov 2023

Katherine
family with young children
8.0
Very good
My sister and I were travelling together and all in all a beautiful stay. Some comments on the staff in the dining room
A stunning location with a private beach.
Entrance instructions with the address would be helpful. example- Drive down the hill to the gate and press the button.

Published on 26 Oct 2023

Shira
young couple
10.0
Exceptional
Wonderful
Amazing place! Good food and environment! We e enjoy and relax there great private beach and shuttles to sorrento
Nothing

Published on 14 Oct 2023

Shelley
with friends
9.0
Superb
Love Victoria!!! Best tour problem solver EVER!!!
Landscaping, view, terrace, check-in staff
Restaurant not good for dinner. Meals were cold and portions were small for price. The apartment needed tlc. Shower tiles were missing, moldy wall by shower. No glasses. Drank water from coffee cups. Need lighting from restaurant to building. Walkway to apt was totally pitch dark.

Published on 12 Oct 2023

Che
group
9.0
Superb
Will go again
Nice private pebble beach.
Dinner was not value for money.

Published on 11 Oct 2023

Asmar
group
9.0
Superb
Overall I have enjoyed my stayed so much, the stuff was very helpful. The beach was amazing. If you want some peaceful p
Beach was amazing, private and quite. There is a beach restaurant, which is very convenient if you want to spend your daytime at beach. And also there were kayaks, so if you get bored you will find something to do.
The only issue its a bit far from city center, they have free shuttle which take you to the city center and bring back. But take into account that shuttle has fixed schedules and you need book it in advance. Its just 10mins ride, if shuttle time doesnt work for you, you can call taxi which will be 30 to city center. The other issue is the hotel area is quite big, if you stay in villa(or if you want to go to the beach) you will need to walk a little bit or you can call receptionist and they will send you golf car. Most importantly if you are afraid of lizards(small ones) then this hotel is not for you. Because you can see them pretty much everywhere, they are harmless. It was ok for me.

Published on 10 Oct 2023

Darlene
group
8.0
Very good
Overall we had a lovely stay. We appreciated the privacy of this resort ,real Italian style living.
The food was excellent! The grounds were beautiful with an amazing private beach cove! Vittoria and Irene were especially sweet and very helpful!
We wished that something could have been done about the bees in the outdoor dining area. One day we decided to eat in our room because the bees were always at our table. We couldn't enjoy our food. We learned from another resort that burnt coffee on the table actually helps keep the bees away. Perhaps try that. Another thing that was upsetting a pair of rose gold crystal hoop earrings were taken out of the bedroom I stayed in during our stay. It wasn't the cost that bothered me. My daughter bought those earrings for me for my birthday. I didn't mention it because I was hoping I would find them when I returned to the USA in my suitcase. However, I did not find them. I would advise to keep your jewelry on you at all times.

Published on 05 Oct 2023

Anonymous
young couple
10.0
Exceptional
Cant wait to come back!
Beautiful landscape, gardens, private beach, paths to great swimming locations

Published on 02 Oct 2023

Michael
family with young children
8.0
Very good
A lovely gem outside of busy Sorrento.
Lovely quiet location in a coastal setting with olive and lemon groves. Has a beach setting with a beach bar/restaurant. Lovely path network leading to various little spots around the property. The hotel offers a free shuttle service at various times during the day and evening. Restaurant and bar available. Golf buggy service around the grounds if requested.
30 taxi ride if you don't time the shuttle.

Published on 25 Sep 2023

Gabriella
young couple
10.0
Exceptional
Exceptional
A must book!! Getting away from the crowds, access to a private beach, beautiful food, not having to contend with hundreds of other tourists for a patch of sand! We particularly loved the friendliness and service of David, Irene and Andrea. They were awesome and made us feel very well looked after :)
Nothing!

Published on 15 Sep 2023

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