National 9 Motel, Santa Cruz

This property has been featured in "46 Best Hotels In Santa Cruz ".

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Top Facilities

parking

wifi

pool

bar

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Room with Two Queen Beds - Non-Smoking

Max 4 Adults

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Cable TV is available in this room.

Queen Room-Non Smoking

Max 2 Adults

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Cable TV is available in this room.

Category	Facilities
Activities	Golf course (within 3 km).
Others	parking, bar, wifi, pool.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Non-smoking throughout.
Accessibility	Upper floors accessible by stairs only.
Bathroom	Body soap, Conditioner, Toilet, Bath, Shower, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Shampoo.
Room Amenities	Trash cans, Clothes rack, Desk, Shallow end, Carpeted, Air conditioning, Heating.
Food & Drink	Refrigerator, Microwave, Vending machine (drinks).
Safety & security	Smoke alarms, CCTV outside property, Smoke alarm.
Cleaning services	Daily housekeeping.
Media & Technology	TV, Flat-screen TV, Telephone, Cable channels.
Services & Extras	Key card access, Linen, Wake-up service, Towels.
Physical distancing	Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Outdoor & View	View.

About This Property

This motel is off the Santa Cruz Highway One and is 2 miles from the Santa Cruz Beach Boardwalk. The motel offers an outdoor pool and rooms with free Wi-Fi. National 9 Motel rooms include a private bathroom.

Guest Ratings For This Property

7.6

Based on 764 Reviews

100% verified reviews

Comfort

8.0

Cleanliness

8.2

Value For Money

7.8

Facilities

7.7

Guest Reviews

Guy

review category business travellers

10.0

Exceptional

Great place

VERY Clean and well managed. Great location.

Published on 24 Dec 2023

Miguel

family with young children

7.0

Good

To close to mystery spot

Nice buthtub

Bathroom and sink area was the same switch ligth.

Published on 30 Nov 2023

Inmaculada

young couple

9.0

Superb

Far from the beach and downtown (30-40 walking) but everything clean.

It was clean.

Published on 30 Nov 2023

Rachel

solo traveller

5.0

Passable

Convenient but not fun timing of road work being done

Price was what was advertised. Friendly, helpful staff. However, I reserved a queen bed but was put in a room with 2 double beds instead. Also, pretty funny that they have the mini fridge & microwave propped up on a stool in the en suite of the bathroom.

Ironically, it was on a street that was having night time road repaving done. No warning at all that this would be happening so I was very unpleasantly surprised that the street was blocked off when I returned from a show. Feel price could have been reduced for the inconvenience. I had to go around a back street & then maneuver my car through the large trucks to get into the parking lot. Not very thoughtful of tourists considering there were 3 motels all on this same street. Plus, trying to sleep with loud beeping from the trucks & construction. I had to turn on the heater/air to drown out the noise.

(Read More)

Published on 14 Nov 2023

Simmons

solo traveller

4.0

Disappointing

Cheap room if you can tolerate the smell of cleaning chemicals.

The room was basically clean. Price was the only reason I stayed here, but it was still overpriced considering the age of the furnishings and spartan amenities.

Very overwhelming smell of cleaning chemicals, especially when I turned on the heater. The pillows where very flimsy. I almost checked out after the first night because of the smell until I figured out it was less noxious if I left the heater off.

Published on 02 Nov 2023

Matteo

young couple

7.0

Good

Good for one night to visit town

Very nice staff

Very old heater systems, so loud at night and sometimes it smelled of burnt

Published on 29 Oct 2023

Bruce

young couple

9.0

Superb

Good

Comfortable Bed - Clean Room - Fresh Towels

Alittle noisy

Published on 23 Oct 2023

Mihaela

young couple

9.0

Superb

A clean room for a night. The expectation was meet.

Clean, safe, nice staff

It is not the case

Published on 13 Oct 2023

Colley

group

7.0

Good

Clean, quiet, convenient location. Friendly staff.

Clean, very friendly staff, convenient location.

Parking near rooms is very limited, bedding is crunchy sounding and Dan was squeaky, so we didnt sleep super well. Shower also made a high pitch tone.

Published on 13 Oct 2023

Rodriguez

young couple

1.0

Bad

It was definitely a bad experience.

N/a

The staff was very rude, and not helpful at all. I got to the property to check in and the staff told me he had not seen my reservation? And it wasnt until the next day, thats when I got confused checked my reservation and showed him it was for that day! He then lied and said oh you called to change your reservation for November, which was bs because Ive never called, and only time I ever messaged the property was when they let me know they would take payment at the property. I was so upset, and in disbelief but I needed a place to stay so I still asked him if he had any available rooms where I can stay in, he said no. This person was so rude, and did not care at all.

(Read More)

Published on 12 Oct 2023