Hotel Universel, Quebec City, Canada | Photos, Reviews & Deals @Holidify

About Hotel Universel

Hotel Universel is a delightful property with a soothing ambience. The property features a spectacular swimming pool, an idyllic garden, and a radiant sun terrace. Unparalleled wellness amenities such as a well-equipped fitness center, jacuzzi, Hammam, and sauna are available to offer a healing experience. Numerous facilities, including car hire and vending machines, are available to ensure convenience. Top tourist attractions like Parc Aquarium du Quebec, Joan of Arc, and Musee National des Beaux Arts are just a few minutes away from the property.

Top Facilities

parking

bar

See All Facilities

Check Room Options And Availability

Search best deals and room options for your dates

Check Availability

Location & Nearby Places

Old Quebec (6.1 Km from city center)

2300 Chemin Sainte Foy

6 Nearby Attractions

Observatoire De Capital

5.1 km

Old Town

6.1 km

Baie Du Beauport

8.4 km

Centre d'interpretation Kabir Kouba

9.7 km

Montmorency Waterfalls

15.2 km

A Culinary Journey: Chocolaterie and the public market

3154.9 km

All Facilities for Hotel Universel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Bathroom	Sauna.
Room Amenities	Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink	Vending machine (snacks), Outdoor furniture, Vending machine (drinks), Restaurant, Bar.
Safety & security	Security alarm, Smoke alarms, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping.
Services & Extras	Lockers.
Common areas	Sun terrace, Garden.
Reception services	ATM/cash machine on site, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed.
General	Private parking, Free parking, Parking, WiFi available in all areas.
Pool and wellness	Hammam, Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Spa lounge/relaxation area, Indoor pool, Indoor pool (all year), Fitness.
Transport	Accessible parking, Car hire.
Outdoor & View	Terrace.

Guest Ratings For This Property

6.6

Based on 2149 Reviews

100% verified reviews

Comfort

7.0

Cleanliness

7.0

Value For Money

6.7

Facilities

6.6

Guest Reviews

Tania

family with young children

9.0

Superb

The pool was warm ( hot) and my kids was very happy about that Have the Boston pizza it's a bonus We love this hotel

We asked for a room wirh kitchen but we couldn't cook because the pan was old and it burned our food

Published on 30 Dec 2023

Claudia

family with young children

8.0

Very good

Great price and clean

The staff at the lobby was really friendly. The hotel was clean and comfortable. Nice area around the university to walk and clise to main highways.

There was a lot of chlorine in the pool.

Published on 29 Dec 2023

Andre

young couple

5.0

Passable

we where in the lots an other building form the hotel

Published on 26 Dec 2023

Charles-elliot

young couple

9.0

Superb

A lot of kids (hockey teams) running around and screaming in the spa and all the hotel

Published on 21 Dec 2023

Loriana

group

1.0

Bad

Never going back. Staff rude

Beds were comfortable

Dirty. No one came to clean our room. Pool spa area was filthy. Water was dirty. Towels all left around pool area. Hotel was overall old and dirty.

Published on 18 Dec 2023

Sandra

with friends

2.0

Very poor

Easy to get to

Event was noisy past midnight. Couldnt enjoy the spa, the warm pool wasnt working. Kids splashing and jumping on guests in the pool. Kids screaming, screaming up and down the halls. Got a massage and the masseuse had to tell the kids to go play in their rooms. Parking was a nightmare due to people who were invited to the events, yet people who paid for a room couldnt even park, had to circle the parking lot ++ times for almost 45 minutes. Staff told us to park at the little mall about a kilometre down the road.

Published on 27 Nov 2023

Gingras

group

5.0

Passable

NOISY clients smoke smell

Published on 22 Nov 2023

Alec

group

9.0

Superb

Excellent stay and would definitely stay there again

Indoor pool with a hot tub and sauna. Room was on the top floor so very quiet. Nice bathroom, though a bit small. Convenient to the bus stop for central Quebec City and the railway station

Published on 10 Nov 2023

Chi

young couple

5.0

Passable

Access to the Pool area

The building I was staying is 5 mins walk away from the main building, it was pretty inconvenient.

Published on 01 Nov 2023

Timothy

young couple

8.0

Very good

We enjoyed our stay and everything was as planned

Great Location and very helpful staff, comfortable large beds, but for a brit everything here is large! A number of restaurants nearby which was great. Quite near the war museum and it was well worth a visit and easily walkable to the Canada museum, which was excellent.

We thought a bit expensive but probably due to the location, it was quite busy but that is to be expected. having a carpark was great but getting in and out especially with a large SUV was tricky.

Published on 01 Nov 2023