Hotel Los Gatos, Santa Cruz

This property has been featured in "8 Luxury Hotels In Santa Cruz ".

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Top Facilities

parking

bar

wifi

pool

food

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Check Room Options And Availability

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Deluxe King Room

Max 2 Adults

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Free Wi-Fi, a flat-screen cable TV with a DVD player, plush bathrobes, slippers, premium linens and a gourmet minibar are provided in this room.

One-Bedroom Suite

Max 4 Adults

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This spacious suite features a seating area with a sofa bed, a cable satellite TV, a fireplace and a soaking tub.

King Suite

Max 2 Adults

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These spacious air-conditioned suites feature a seating area with a flat-screen cable TV, a sofa bed and fireplace. An iPod dock, a refrigerator and a minibar are offered. Select suites feature a balcony or patio.

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All Facilities for Hotel Los Gatos

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, pool, food, parking, wifi.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Miscellaneous	Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room.
Accessibility	Toilet with grab rails, Roll-in shower, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Shower cap, Hairdryer, Shampoo, Bath, Shower, Body soap, Conditioner, Toilet, Bathrobe.
Room Amenities	Sofa, Cots, Sofa bed, Air conditioning, Wardrobe or closet, Desk, Seating Area, Iron, Safety deposit box, Trash cans, Fireplace, Interconnected room(s) available, Ironing facilities, Heating, Socket near the bed.
Food & Drink	Wine/champagne, Wine glasses, Restaurant, Minibar, Wine or champagne, Coffee machine, Outdoor furniture, Tea/Coffee maker.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm.
Services	Wireless Internet, Internet facilities.
Cleaning services	Daily housekeeping.
Services & Extras	Towels, Key card access, Alarm clock, Wake-up service.
Media & Technology	Cable channels, TV, Radio, Satellite channels, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas	Garden.
Reception services	ATM/cash machine on site, 24-hour front desk, Luggage storage.
Physical distancing	Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Pool and wellness	Spa/wellness packages, Spa lounge/relaxation area, Hot tub/Jacuzzi, Fitness centre, Spa facilities, Spa and wellness centre.
Transport	Electric vehicle charging station.
Outdoor & View	Terrace, Balcony.

About This Property

Dio Deka, a top-rated restaurant, is located on-site at Hotel Los Gatos. A Mediterranean-inspired outdoor swimming pool and hot tub are available. San Jose International Airport is 15 miles from the hotel.

Guest Ratings For This Property

8.3

Based on 261 Reviews

100% verified reviews

Comfort

9.0

Cleanliness

8.9

Value For Money

7.7

Facilities

8.5

Guest Reviews

Sharron

young couple

4.0

Disappointing

We most likely will not stay here again. Huge mix-up on room and upgrade. I will be writing letter

Breakfast: old or stale; coffee great. Location: Great; away from center of town noise. We felt safe.

Noisy pool. Too firm mattress. EXTREMELY firm pillows (soft and firm were very "hard"). Lobby NOT welcoming at all. And, very cold. NOT UP TO EXPACATIONS based on our first visit three years ago.

Published on 03 Jan 2024

Michael

young couple

1.0

Bad

Already telling people about this experience.

As stated and documented when I checked out. Robes were filthy Room above was loud from 6am on... Vacuum cleaning started at 9a after that noise stopped Shower drain was broken.

Published on 02 Dec 2023

Ilas

family with young children

10.0

Exceptional

Over all had a great Time, even with the shower issue

Very nice we had a great time, value for your money, rooms up to date and very clean and comfortable

We only stayed 1 night and even my wife noticed it too Standard size bathtub with the modern barn door style glass and handle made it very crowded, I couldnt face the shower head without my elbows hitting the glass door handle and other side of the bathtub wall , most of the time had to face sideways also the shampoo dispenser on the other side of barn door added the crowded feeling. Move the dispenser to the shower head/control side will help eliminate that crowded feeling Return the normal shower curtains or with curved curtain rods and it wouldnt be a problem My suggestion is take a shower there and see if you get the same feeling

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Published on 02 Dec 2023

Jeffrey

young couple

8.0

Very good

Good spot to stay in Los Gatos

Location. Close to shops and restaurants in Los Gatos.

Continental breakfast is a bit underwhelming.

Published on 26 Nov 2023

Susan

young couple

8.0

Very good

Nice overnight

Nice room

5am garbage truck outside window Hot tub broken

Published on 21 Nov 2023

Kelly

solo traveller

10.0

Exceptional

Old World Charm

The location was perfect for walking and exploring downtown Los Gatos. Everything was lovely, the tile work and building style were beautiful and the hotel seemed to have every amenity you could need.

The photo of the room on Booking.com did not match my room. I intentionally rented a room that had french doors that open to a private outdoor space. Sadly, the room I had for both nights just had a window that looked to the street.

Published on 21 Nov 2023

Jaisen

young couple

10.0

Exceptional

Romantic

Clean, location

Published on 19 Nov 2023

Thomas

young couple

8.0

Very good

Nice place conveniently located in the center of town with aequate Parking Clean and quiet

Staff was very friendly, but the front desk never seem to get our request taken care of The breakfast service left a lot to be desired. The coffee serves subpar and croissants were not fresh.

Published on 13 Nov 2023

Inman

young couple

10.0

Exceptional

Everything, including convenient walking distance to shops and good eateries.

No compaints!

Published on 04 Nov 2023

James

young couple

3.0

Poor

Not what we expected and will not be returning

Location was perfect, enjoyed on-site parking, staff was friendly and accommodating, good rates, enjoyed the patio, spacious room

poor lighting in room, bed was uncomfortable, pillows were absolutely horrible, didn't like the flooring, didn't like the room lay-out, room seemed cold and uncomfortable, restaurant was closed, no room service

Published on 01 Nov 2023