Holiday Inn Madison at The American Center, an IHG Hotel, Madison

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All Facilities for Holiday Inn Madison at The American Center, an IHG Hotel

Category	Facilities
Activities	Happy hour, Live sport events (broadcast), Golf course (within 3 km).
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Soundproof rooms, Higher level toilet, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility	Toilet with grab rails.
Room Amenities	Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink	Fruits, Breakfast in the room, Special diet menus (on request), Vending machine (snacks), Kid meals, Outdoor furniture, Vending machine (drinks), Room service, Restaurant, Bar.
Safety & security	Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Laundry.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Shared lounge/TV area.
Reception services	ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Parking on site, Free parking, Parking, WiFi available in all areas.
Transport	Shuttle service, Airport shuttle, Airport pick up, Shuttle service (free), Airport shuttle (free), Airport drop off.
Pool and wellness	Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Indoor pool (all year).
Outdoor & View	Terrace.
Shops	Minimarket on site.

Guest Ratings For This Property

8.3

Based on 183 Reviews

100% verified reviews

Comfort

8.9

Cleanliness

8.9

Value For Money

8.2

Facilities

8.6

Reviewers Mention About Holiday Inn Madison at The American Center, an IHG Hotel

The reviewer mentioned that the shower needed attention and that remodeling was necessary at this Holiday Inn Madison at The American Center. However, they praised the staff as the best they have eve (Read More)r dealt with, especially in accommodating multiple hockey teams. The staff made them feel at home, allowing them to stay in the lobby, order pizzas, and even providing the TV remote. The hotel has an on-site restaurant and bar, and there are nearby options for food and drinks.

Guest Reviews

Cynthia

young couple

10.0

Exceptional

Quiet and comfortable stay.

Comfortable and very quiet and clean

It could be updated

Published on 01 Jan 2024

Muzina

review category business travellers

5.0

Passable

pervasive smell, didnt seem fully clean, non-functional toilets

Published on 05 Oct 2023

Brian

family with young children

3.0

Poor

Hotel rooms smell musty

Staff

Initial room we checked into smelled musty. Asked for another room & it smelled worse. Pool area is so humid you cant even breathe. Overall This hotel lacks ventilation. No Bathroom vents so your bathroom turn into a hazy sauna & hotel room is very humid after you shower thus the musty smell hotel rooms acquire with poor ventilation.

Published on 04 Sep 2023

Fleming

group

3.0

Poor

No Internet made the stay difficult since I rely on it for work.

There was no internet

Published on 10 Aug 2023

Michael

young couple

3.0

Poor

Im glad to be home.

Clean. Good location.

Rooms were warm. Couldnt get the temp down. Beds were uncomfortable. No microwave. Hallways were hot and warm. Breakfast was the same every day.

Published on 07 Aug 2023

Sarah

family with young children

7.0

Good

The food was surprisingly good, we ate there for both dinner and breakfast.

Rooms were a bit dated, the bathroom especially.

Published on 30 Jun 2023

Anonymous

family with young children

9.0

Superb

Nice hotel, I would recommend.

The room was very spacious and clean!! Very nice location and easy to find.

Published on 27 Jun 2023

Luella

young couple

10.0

Exceptional

Great place to stay in a quiet area.

There are no restaurants close to this hotel but the one on-site offers an excellent but limited menu. The buffet breakfast in the morning was wonderful! The room and facilities are well appointed.

An alarm clock in the room would have been nice.

Published on 28 May 2023