Hanoi Garden Hotel & Spa, Hanoi, Vietnam | Photos, Reviews & Deals @Holidify

About Hanoi Garden Hotel & Spa

The Hanoi Garden Hotel & Spa is a fantastic place to stay in Hanoi. The staff, including the owner, are incredibly kind and accommodating, ensuring that every need is met. The hotel offers a variety of amenities, such as a spa, wellness center, and massage services. The rooms are clean, comfortable, and beautifully decorated. The location is convenient, with many famous landmarks within walking distance. Guests appreciate the friendly and professional staff, as well as the wonderful treatment received during their stay. Overall, the Hanoi Garden Hotel & Spa offers a memorable and enjoyable experience at an affordable price.

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Location & Nearby Places

Hanoi Old Quarter (1.8 Km from city center)

3b - 5 Phố Chả Cá Hanoi Garden Hotel & Spa

15 Nearby Attractions

Bach Ma Temple

0.2 km

Dong Xuan Market

0.2 km

Old Quarter Hanoi

0.3 km

Thang Long Ca Tru Theatre

0.3 km

Ta Hien Street

0.3 km

Bia Hoi Corner

0.3 km

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All Facilities for Hanoi Garden Hotel & Spa

Category	Facilities
Activities	Cooking class.
Miscellaneous	Non-smoking rooms, Family rooms.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas.
Room Amenities	Air conditioning, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Room service.
Safety & security	Security alarm, 24-hour security, Smoke alarms.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Ironing service, Dry cleaning, Trouser press, Daily housekeeping, Laundry.
Services & Extras	Key access, Key card access.
Common areas	Garden.
Reception services	Concierge service, Tour desk, 24-hour front desk, Currency exchange.
Pool and wellness	Back massage, Spa facilities, Sun umbrellas, Full body massage, Head massage, Couples massage, Hand massage, Foot massage, Spa/wellness packages, Neck massage, Massage, Spa and wellness centre.
Transport	Airport shuttle (additional charge), Airport pick up, Airport shuttle, Airport drop off.
Outdoor & View	Terrace.

Guest Ratings For This Property

9.3

Based on 424 Reviews

100% verified reviews

Comfort

9.3

Cleanliness

9.3

Value For Money

9.3

Facilities

8.9

Guest Reviews

Margherita

solo traveller

10.0

Exceptional

Warming stay in Hanoi

All the staff is warmly welcoming, the central position is very useful to get any place by walking. They also have an excellent massage service

Published on 04 Jan 2024

Mark

young couple

2.0

Very poor

Do not stay!

Good location

Room didn't have a window! Ugly stuffy room with no window. Old furniture, shower was not great. Staff were not helpful

Published on 03 Jan 2024

J

with friends

9.0

Superb

Amazing and warm welcome

The ladies who work at the hotel were amazing, they were so welcoming and warm in their service. Massive shout-out to Chloe who was so helpful and informative from start to end of booking. She reached out immediately after booking for pre-arrival service and helped us to book excursions to Ha Long Bay and Sapa as well. They also prepared a packed breakfast because we left very early on day of departure.

Man on reception who handled payment for hotel was very rude and unhelpful during process. Had to ask another hotel guest to swap change because he didn't have enough money on hand. I also asked him for a cup of hot water as I didn't want to use the kettle in the room and I quote him directly, he said 'that is definitely not going to happen.' Shame he is not on level with the female staff in the hotel.

Published on 31 Dec 2023