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Hotel

Gleneagles Townhouse

Old Town (0 kms from Edinburgh Napier University)

Ranked 14 out of 25 boutique hotels in edinburgh

9.2
(338 reviews)

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Top Facilities

parking

bar

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Location & Nearby Places

Old Town (0.2 Km from city center)

39 St Andrew Square

15 Nearby Attractions

Scott Monument

0.2 km

National Gallery of Scotland

0.4 km

Princes Street

0.4 km

The Royal Mile Edinburgh

0.4 km

Edinburgh Old Town

0.5 km

St. Gile's Cathedral

0.5 km

Calton Hill

0.6 km

Camera Obscura and World of Illusions

0.6 km

National Museum of Scotland

0.8 km

Edinburgh Castle

0.8 km

Royal Botanic Garden Edinburgh

0.9 km

Holyrood Palace

1.2 km

Edinburgh Gin Distillery Tour

1.2 km

Holyrood Park, Edinburgh

2.1 km

Arthur's Seat

2.2 km

See All Attractions

All Facilities for Gleneagles Townhouse

Category Facilities
Business facilities Meeting/banquet facilities.
Activities Temporary art galleries.
Miscellaneous Wheelchair accessible, Pet basket, Non-smoking rooms, Lift, Family rooms, Pet bowls, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Bathroom Sauna.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Wine/champagne, Breakfast in the room, Special diet menus (on request), Snack bar, Kid meals, Packed lunches, Room service, Restaurant, Bar, Coffee house on site.
Safety & security Smoke alarms, Fire extinguishers.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Ironing service, Daily housekeeping, Laundry.
Services & Extras Key access, Key card access.
Reception services Tour desk, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
General Pets allowed, Parking.
Entertainment and family services Board games/puzzles.
Pool and wellness Spa facilities, Steam room, Personal trainer, Massage, Spa and wellness centre, Fitness centre, Fitness/spa locker rooms, Fitness classes, Spa/wellness packages, Yoga classes, Fitness.
Transport Airport shuttle, Accessible parking, Car hire, Electric vehicle charging station, Airport shuttle (additional charge), Airport pick up, Airport drop off, Parking garage.
Outdoor & View Terrace.

Guest Ratings For This Property

9.2
Based on 338 Reviews
100% verified reviews

Comfort

9.6

Cleanliness

9.6

Value For Money

8.3

Facilities

9.3

Reviewers Mention About Gleneagles Townhouse

Guests praise the comfortable rooms, excellent bathrooms, and fully stocked technogym at Gleneagles Townhouse. One visitor enjoyed bacon and eggs for breakfast, while another appreciated the decor an (Read More)d comfort of the hotel. However, breakfast service was slow and some items were forgotten. Despite this, the friendly staff, particularly the doorman and reception team, received high praise. Guests were impressed by the outstanding service and delicious food, and expressed gratitude for accommodating them on short notice. They look forward to returning.

Guest Reviews

Dan
young couple
9.0
Superb
Great stay in Edinburgh, would stay again
Very lovely staff, great breakfast too. But I need to tell you the shower in our room was amazing! It was also in a great location!
This is very personal, but the pillows were very soft and uncomfortable for me but they tried their absolute best to help us out.

Published on 04 Jan 2024

Jonelle
family with young children
8.0
Very good
Great location and well looked after by the staff
Location and staff

Published on 03 Jan 2024

Valeria
young couple
7.0
Good
Not a 5 star hotel
Great location, room was lovely, Victorian style
The service isnt for a 5 star hotel, we felt like we were in a normal hotel, the restaurant looks amazing and everyone is trying to book a table, but the service and food isnt the impression the restaurant gives us, its just the look, most of the staff seem to be new, so they dont know how to give a proper 5 star hotel service, the food was horrible (we stated 2 nights, we had breakfast and dinner), you have to wait almost and hour for your meal and half an hour to order, the place is so busy that they forget to give a good service as they are rushing all the time and forget to place the orders, same in reception, even before arriving I sent some requests, and they couldnt even read them properly, sending vague answers. The room has so many snacks and drinks outside the fridge, placed in a random way with no price next to it, making it a bit confusing of whats complementary, well there wasnt anything for free, many hotels give you at least 2 bottle of water, and in this place they charge for absolutely everything you could see. Dont get fooled by the look of the hotel, and the people wearing their smart clothes, this is definitely not a 5 star hotel.

Published on 28 Dec 2023

Mark
family with young children
10.0
Exceptional
Exceptional
Everything
Nothing

Published on 23 Dec 2023

Somerville
young couple
10.0
Exceptional
Exceptional
Beautiful city centre hotel. The staff went above and beyond to help . The food is outstanding and The Lamplighter cocktail bar on level 5 is stunning

Published on 21 Dec 2023

Michael
young couple
6.0
Pleasant
Very expensive for what it was
Nice
Couldnt book the restaurant

Published on 17 Dec 2023

Denzil
young couple
8.0
Very good
Almost perfect but not quite
Its a beautiful hotel in a great location. The staff in the spa and The Spence restaurant were fantastic. The Spence was great for breakfast and evening meal and we had good treatments in the spa.
Sadly although we forewarned of our early arrival off the sleeper train the front desk staff made zero effort to speed up a room being available or to find us a place we could hang out in and use as a base. Disappointing for a hotel charging more than 700 per night. I complained and the manager did call to discuss. Such as shame as other than this its a great place.

Published on 17 Dec 2023

Laura
solo traveller
10.0
Exceptional
Better than expected and pleasantly surprised!
Its been beautifully completed. Very tasteful and grand.
Its a bit of a labyrinth but thats the old building and to be fair is quite quirky.

Published on 15 Dec 2023

Edward
young couple
7.0
Good
Good
Decor was outstanding. the bed was very comfortable, the staff in the rooftop bar were very friendly and attentive
Restaurant staff were not interested in serving us drinks and when I eventually caught their attention they delivered drinks leaving the empty glasses on the table

Published on 13 Dec 2023

Sharon
young couple
5.0
Passable
Passable
Location Decor Breakfast
The restaurant was closed for a private function which we knew before arrival however the bar was also closed which we did not know , nit a huge problem but inconvenient our room was in the 4th floor and the lift was not working

Published on 12 Dec 2023

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