Crowne Plaza Hotel & Resorts Fort Lauderdale Airport/ Cruise, an IHG Hotel, Fort Lauderdale

About Crowne Plaza Hotel & Resorts Fort Lauderdale Airport/ Cruise, an IHG Hotel

Conveniently located just a mile from Fort Lauderdale-Hollywood International Airport and Port Everglades Cruise Port, Crowne Plaza Hotel & Resorts Fort Lauderdale Airport/ Cruise, an IHG Hotel, offers modern and upscale accommodation. The hotel features spacious rooms, an outdoor pool, a 24-hour fitness centre, and a full-service restaurant and bar. Complimentary shuttle service to and from the airport and cruise port is provided. Guests can enjoy nearby attractions like the beaches, Las Olas Boulevard, and Sawgrass Mills Mall, all within a short drive.

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All Facilities for Crowne Plaza Hotel & Resorts Fort Lauderdale Airport/ Cruise, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Room Amenities	Heated pool, Air conditioning, Rooftop pool, Safety deposit box, Heating.
Food & Drink	Breakfast in the room, Vending machine (drinks), Room service, Restaurant, Bar.
Safety & security	24-hour security, Smoke alarms, Fire extinguishers.
Services	Internet services.
Cleaning services	Dry cleaning, Ironing service, Laundry.
Services & Extras	Key access, Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Sun terrace.
Reception services	ATM/cash machine on site, Luggage storage, Concierge service, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available.
General	Private parking, Parking on site, Parking.
Transport	Shuttle service, Airport shuttle, Accessible parking, Car hire, Shuttle service (free), Airport shuttle (free).
Pool and wellness	Outdoor pool (all year), Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Pool with view.

Guest Ratings For This Property

7.8

Based on 1829 Reviews

100% verified reviews

Comfort

8.6

Cleanliness

8.6

Value For Money

7.7

Facilities

8.2

Guest Reviews

Shalini

family with young children

1.0

Bad

Horrible customer service

Room was clean and room attendants were punctual. Airport shuttle was good. Close to airport

Customer service at reception was very rude and dismissive. Was charged for breakfast when it was paid for and included. Told to contact booking for help rather than hotel manager. Stayed 4days and the breakfast was the same no variety. Also no complimentary water was provided in our room considering this was stated as. 4star hotel. Very disappointing. This hotel is good for a layover for the cruises. But not a good place with access to walking distance to anything significant. Middle of no where.

Published on 05 Jan 2024

Fulford

group

8.0

Very good

I would stay here again.

Room was exceptional. Service in restaurant was exceptional.

Front desk employee was very grumpy.

Published on 04 Jan 2024

Elantra

family with young children

3.0

Poor

Close to airport and cruise port

Hair in shower and towels. Cleaning staff took forever.

Published on 30 Dec 2023

Kenneth

family with young children

7.0

Good

Close to cruise port

First of all too expensive. 2nd $20 to park car ridiculous. 3rd drink prices outrageous and food just ok.

Published on 30 Dec 2023

Janelle

young couple

1.0

Bad

Terrible experience.

It was not free breakfastgrossly overpriced food

Ive called the hotel as instructed upon arrival and never got picked up for nearly 2 hours. The night clerk guy was worthless. We called down for an extra blanket and he said were out. When we told the clerk in the morning she said what a lie

Published on 28 Dec 2023