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Hotel

Best Western West Towne Suites

Willy Street (7 kms from Henry Vilas Zoo)

Ranked 7 out of 46 best hotels in madison

7.9
(983 reviews)

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Top Facilities

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All Facilities for Best Western West Towne Suites

Category Facilities
Activities Golf course (within 3 km), Cycling.
Business facilities Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Kid-friendly buffet, Wine/champagne, Snack bar, Vending machine (snacks), Kid meals, Outdoor furniture, Vending machine (drinks).
Safety & security 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Daily housekeeping, Laundry.
Services & Extras Key card access.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas Picnic area, Shared lounge/TV area.
Reception services ATM/cash machine on site, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
General Private parking, Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing Cashless payment available.
Transport Shuttle service, Accessible parking, Electric vehicle charging station, Public transport tickets, Shuttle service (additional charge).
Pool and wellness Fitness centre, Fitness.
Shops Minimarket on site.

Guest Ratings For This Property

7.9
Based on 983 Reviews
100% verified reviews

Comfort

8.5

Cleanliness

8.5

Value For Money

8.2

Facilities

8.1

Reviewers Mention About Best Western West Towne Suites

The Best Western West Towne Suites in Madison has exceeded expectations with spacious and immaculately clean rooms, comfortable beds, and a great breakfast. Guests appreciate the hotel's safety and c (Read More)onvenient location. Some guests noted a weird smell in their rooms, but overall considered the hotel to be good. The staff is friendly and attentive, and the hotel offers good customer service. The breakfast is delicious with a variety of options. The only downfall mentioned was the lack of a pool.

Guest Reviews

Marysol
family with young children
9.0
Superb
Awesome breakfast.
The breakfast is the reason we keep coming back. So delicious.
Our viwe from our tell could have been better.

Published on 05 Jan 2024

Kyron
family with young children
3.0
Poor
Poor
People slamming doors. Running down hallway. People being loud til early morning! Uncalled for! Manager did nothing!
People slamming doors. Running down hallway. People being loud til early in the morning! Terrible! Staff did nothing!

Published on 24 Dec 2023

Derrick
young couple
8.0
Very good
Great location, quiet and comfortable.
The Suite was great, it was what I expected.
I would like to have been offered a copy of the invoice.

Published on 22 Dec 2023

Paul
solo traveller
1.0
Bad
Not restful.
Nothing
Was threatened in the hallway by another guest while trying to change rooms.Manager didn't even address it as a problem. Didn't feel safe the entire time. What a dive.

Published on 15 Dec 2023

Amy
solo traveller
8.0
Very good
Not the cleanest or nicest of properties, but the staff was very friendly
Breakfast was nice. Might be even nicer if there was a little variation each day.
I was in a room facing the highway and the highway noise was very loud.

Published on 13 Dec 2023

Frisk
review category business travellers
8.0
Very good
very nice
Breakfast is always great at this location. Room was a nice size, but the refrigerator wasn't on upon arrival and was old and did not work up to expectations. Otherwise, very nice
Refrigerator was not one upon arrival and did not work as expected

Published on 11 Dec 2023

Lorrie
family with young children
9.0
Superb
Great place great price
Right in the middle of all the shopping area and food locations
Nothing all good

Published on 10 Dec 2023

Lauri
young couple
7.0
Good
Convenient
Easy access from interstate. Coffee bar avail all the time. Clean room and public spaces , and friendly staff
EV charging was Tesla only Breakfast was limited to only 7-10 am and nothing avail to go. Eventually agreed to give us yogurt.

Published on 09 Dec 2023

Lucia
family with young children
9.0
Superb
Superb
The staff very friendly
The bathroom was dirty and on day 2 the refrigerator did not work

Published on 04 Dec 2023

Dennis
review category business travellers
9.0
Superb
We said we would stay with you when we overnight stay in Madison.
Room clean and fresh The breakfast was excellent. Choices of fresh made items was a special treat!
Nothing

Published on 25 Nov 2023

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