Best Western Plus Woodway Waco South Inn & Suites, Waco

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All Facilities for Best Western Plus Woodway Waco South Inn & Suites

Category	Facilities
Activities	Golf course (within 3 km).
Business facilities	Fax/photocopying, Business centre, Meeting/banquet facilities.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Non-smoking throughout, Designated smoking area, Family rooms, Facilities for disabled guests.
Safety features	Staff follow all safety protocols as directed by local authorities, First aid kit available, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Room Amenities	Air conditioning, Heating.
Food & Drink	Vending machine (drinks), Vending machine (snacks).
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Food & drink safety	Physical distancing in dining areas.
Reception services	Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Physical distancing rules followed.
General	Parking on site, Free parking, Parking, WiFi available in all areas.
Pool and wellness	Swimming Pool, Fitness centre, Hot tub/Jacuzzi, Swimming pool, Indoor pool (all year), Spa and wellness centre.

Guest Ratings For This Property

8.2

Based on 402 Reviews

100% verified reviews

Comfort

8.5

Cleanliness

8.5

Value For Money

8.2

Facilities

8.2

Reviewers Mention About Best Western Plus Woodway Waco South Inn & Suites

Overall, guests had a generally positive experience at the Best Western Plus Woodway Waco South Inn & Suites. They found the beds comfortable and the rooms clean. The staff at the front desk were fri (Read More)endly and accommodating. However, some guests did encounter issues with their rooms, such as leaking ceilings and outdated outlets. Despite these concerns, guests appreciated the amenities provided, including the indoor pool, hot tub, and exercise room. They also mentioned enjoying the friendly service and breakfast provided by the staff.

Guest Reviews

Creole

family with young children

9.0

Superb

Finally Found a Hotel with Jacuzzi in the room.

The heart-shaped jacuzzi tub in the room thrilled my husband. The location was near two good coffee spots.

The bed was too soft, and the scrambled eggs were too wet. Other than that, we had a good stay.

Published on 27 Dec 2023

Jeanette

family with young children

7.0

Good

Good stay.

Great location for our purposes. It was clean.

The rooms were a little run down/older looking in areas. Carpet stained in spots. One bed was way too soft mattress.

Published on 17 Dec 2023

Susan

young couple

8.0

Very good

All good.

Breakfast was ok.

All was good.

Published on 01 Dec 2023

Micheal

young couple

4.0

Disappointing

Location

No shower curtain. Breakfast was nasty the eggs were watery. The bacon was rubber.

Published on 20 Nov 2023

Gary

young couple

10.0

Exceptional

Stayed after surgery for next day Dr. recheck. Staff was very accommodating.

Exceptionally clean, comfortable. Staff is friendly and helpful.

Nothing!

Published on 09 Nov 2023

Matt

young couple

9.0

Superb

Breakfast is always great at Best western.

Published on 31 Oct 2023

Tsvetan

family with young children

1.0

Bad

WORST HOTEL EVER

The lady taking care of breakfast was pleasant and she was greeted everybody that came.

This is the worst hotel I've stayed. I will just highlight some of the problems I had: * I messaged them in advance that we will be staying with our baby and asked them if they have a baby crib and told them that if the crib is not available I will bring one myself. The hotel assured me that there are cribs and I just need to ask for one on check in. I arrived at the hotel and the lady at reception told me that the hotel doesn't have cribs. She didn't care at all that the baby doesn't have a place to sleep... We ended up putting the baby in the bed with us and all night long we were not able to sleep because we were trying to be careful not to squish the baby... * The floor of the room was so dirty that after our baby was crawling around for couple of minutes here legs and arms became so dirty and black. This room was definitely not cleaned in a while. * The rooms smelled like mold. * The pool and the hot tub were very dirty. You could see dirt flowing on top of the hot tub's water. In general PLEASE PLEASE PLEASE DON'T STAY in this place. Go somewhere else where they know how to treat guests.

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Published on 11 Oct 2023