Best Western Plus All Suites Inn, Santa Cruz

This property has been featured in "46 Best Hotels In Santa Cruz ".

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King Suite with Sofa Bed

Max 3 Adults

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This suite features a sofa bed, a microwave, a refrigerator, a coffee machine, a flat-screen TV with cable and satellite channels, air conditioning, a desk, and ironing facilities. The en suite bathroom includes a hairdryer.

Queen Room with Two Queen Beds - Non-Smoking

Max 4 Adults

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King Suite - Non-Smoking

Max 2 Adults

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All Facilities for Best Western Plus All Suites Inn

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, food, parking, wifi.
Miscellaneous	Visual aids: Braille, Auditory guidance, Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Lift, Designated smoking area, Lower bathroom sink, Visual aids: Tactile signs.
Safety features	Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Accessibility	Upper floors accessible by elevator, Toilet with grab rails, Entire unit located on ground floor, Accessible by lift, Lowered sink, Entire unit wheelchair accessible, Raised toilet, Roll-in shower, Walk-in shower.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Shower cap, Shampoo, Body soap, Conditioner, Spa bath, Free toiletries, Hairdryer, Shower, Toilet.
Room Amenities	Sofa, Cots, Sofa bed, Wardrobe or closet, Private entrance, Seating Area, Iron, Safety deposit box, Ironing facilities, Heating, Socket near the bed, Tumble dryer, Air conditioning, Desk, Trash cans, Fireplace, Non-feather pillow.
Food & Drink	Coffee machine, Refrigerator, Microwave, Vending machine (drinks), Vending machine (snacks), Outdoor furniture.
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas, Smoke alarm, CCTV outside property, Security alarm, Carbon monoxide detector.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Towels, Key card access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
Media & Technology	Satellite channels, Flat-screen TV, Telephone, Cable channels, TV.
Food & drink safety	Physical distancing in dining areas.
Common areas	Shared lounge/TV area.
Reception services	Luggage storage, 24-hour front desk, Express check-in/check-out.
Physical distancing	Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Outdoor & View	Balcony.

About This Property

Best Western Plus All Suites Inn is 3.2 km from the Santa Cruz Beach Boardwalk and 10 minutes' drive to the University of California Santa Cruz. The all-suite hotel features free WiFi, an outdoor hot tub, a steam room, and spacious suites.

Guest Ratings For This Property

7.1

Based on 327 Reviews

100% verified reviews

Comfort

7.6

Cleanliness

7.5

Value For Money

6.9

Facilities

7.4

Guest Reviews

Mara

young couple

9.0

Superb

Nice weekend in an adorable town

So clean and beautiful, the room was really big, the bed so comfortable. So nice that there is a Parking available at the hotel by only 10$ at day

Published on 08 Dec 2023

Andrew

young couple

6.0

Pleasant

Decent for the area and price

The blanket. It felt weighted and not like cheap hotel sheets.

I dont know if the person that checked us in was stoned, but he mumbled and looked annoyed when we were trying to check in.

Published on 17 Nov 2023

Korrie

young couple

10.0

Exceptional

Breakfast was amazing! All the staff were friendly also. We were there for a wedding it was fun.

It was a little pricey for one night.

Published on 22 Oct 2023

Kendra

young couple

3.0

Poor

Do not stay here

Clean and good location that was about it.

Terrible staff. They checked us into a double when I reserved a king. They were unapologetic about having to switch it. The room didnt have an iron or a hairdryer. I asked for both at the front desk and it took over 30 minutes to get them up there. I believe we were also supposed to have a coffee pot but nope. The staff was frequently nowhere to be seen and just spoke rudely in every interaction we had with them. I also heard them quote a walk in that they would have to pay literally double what we paid for a room that night despite the hotel being basically empty.

Published on 27 Sep 2023

Denise

family with young children

8.0

Very good

It was a little pricey but we were visiting during UCSC move-in weekend, so that was to be expectthe

Location is great. Breakfast is well-stocked and included lots of options including hot prepared foods (scrambled eggs, potatoes, breakfast meat), a waffle station, toasting machine, pastries, yogurt with toppings, oatmeal, milk, several juice options, and by-the-cup coffee machine.

Best Western Wifi was unreliable, but if I signed in with my personal Xfinity ID I had no problem.

Published on 25 Sep 2023

Linden

young couple

9.0

Superb

Hotel is clean and well presented.

ROOM was a little noisy due to street noise and sound from pool area.

Published on 16 Sep 2023

Monica

family with young children

4.0

Disappointing

I will never come back to this hotel.

Location was convenient to the boardwalk and downtown Santa Cruz.

Our towels were wet and dirty with yellow pee stains. Our room was spacious but very noisy. We could hear people outside our room talking and the street sounds all night. The person at the front desk kept yawning when I called for clean towels. Very unprofessional.

Published on 11 Sep 2023

Angelina

with friends

7.0

Good

Great location, easy parking

For what it was, it was very expensive and mediocre. The man who checked us in was a bit strange. I had messaged (thru booking) and asked if we could check in at 3 instead of 4 and was told yes. I arrive with my friend closer to 3:30 and the man checking us in told us I dont know if your room is ready, if you go in and its still gross let me know. Very strange customer service. No duvet cover so it was chilly at night, no house keeping as well. Our shower was still dirty from whoever before us. For something that was $700 for two nights I expected a bit more

Published on 04 Sep 2023

Marina

group

10.0

Exceptional

Perfect

Size of the room

Access from parking lot

Published on 01 Sep 2023

Xochitl

young couple

7.0

Good

It was fun and cozy stay

I really liked the front desk person when we checked in, breaking was great the room was super clean

I didnt like that I payed a good amount for the suit with the jetted tub only to find out that the tub didnt have the jets working :/ it really had me dissatisfied.

Published on 28 Aug 2023