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AC Hotel by Marriott Portsmouth Downtown/Waterfront

North Mill Pond (0 kms from USS Albacore Museum)

Ranked 5 out of 39 best hotels in portsmouth

8.6
(328 reviews)

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All Facilities for AC Hotel by Marriott Portsmouth Downtown/Waterfront

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Fruits, Wine/champagne, Snack bar, Outdoor furniture, Restaurant, Bar, Coffee house on site.
Safety & security 24-hour security, Smoke alarms, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Laundry.
Services & Extras Key card access.
Food & drink safety Delivered food is securely covered, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas Shared lounge/TV area.
Reception services Valet parking, ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Transport Electric vehicle charging station, Parking garage.
Pool and wellness Fitness centre, Fitness.
Shops Minimarket on site.

Guest Ratings For This Property

8.6
Based on 328 Reviews
100% verified reviews

Comfort

9.1

Cleanliness

9.2

Value For Money

8.2

Facilities

9.0

Reviewers Mention About AC Hotel by Marriott Portsmouth Downtown/Waterfront

The AC Hotel by Marriott Portsmouth Downtown/Waterfront is highly praised for its upscale and modern design, top-notch service, and convenient location in downtown Portsmouth. Guests appreciate the c (Read More)leanliness of the hotel, the friendly and attentive staff, and the amenities such as rooftop bars and complimentary coffee. The rooms are described as beautifully designed and comfortable. Some minor suggestions include improving the craft beer selection and addressing the lack of a covered unload area. Overall, the hotel is highly recommended.

Guest Reviews

Jon
young couple
7.0
Good
Decent hotel way overpriced advise to book elsewhere
Good Location among many other less expensive options
Way overpriced Breakfast was lousy Incessant barking next room over No pool or spa despite >$400/ night Other comparable properties nearby with better amenities food and at least $100/ night less ! Poor value typical Marriott overpriced hotel that charges extra for everything!

Published on 30 Oct 2023

Stephen
young couple
8.0
Very good
Beautiful modern hotel - needs work on customer service.
Extremely modern hotel with some lovely decor.
Valet parking or on street parking only available. Given its location, parking in the ample car park would have been better. Whilst a beautiful hotel, it felt a little sterile. Staff were a little 'wooden' - did their job but nothing beyond.

Published on 25 Oct 2023

Edward
young couple
9.0
Superb
Superb
Clean and modern and well maintained

Published on 15 Oct 2023

Draper
young couple
10.0
Exceptional
Wonderful!
Great location close to all the shops and restaurants. The staff were super friendly and knowledgeable about the area with things to do and places to eat. Easy to walk to everything.
N/A

Published on 26 Sep 2023

Jeffrey
young couple
10.0
Exceptional
We are coming back!
Clean, great staff, comfortable rooms! Wonderful rooftop bar!
Nothing

Published on 13 Sep 2023

Frank
young couple
10.0
Exceptional
Great staff, great food, would love to come back again.
Rooftop restaurant. Hospitality. Very comfortable and large room.
Nothing at all.

Published on 04 Sep 2023

Ahmed
review category business travellers
10.0
Exceptional
Nice hotel
Very clean hotel
Everything was good

Published on 31 Aug 2023

Fernando
young couple
1.0
Bad
Consistently bad: Service, facilities and management
Nothing
They sold us a room with harbor view. The view is an old warehouse a mountain of sand and a couple of cranes We paid six hundred dollars a night and they only clean the rooms every 3 days The shower has very low pressure, the pillows are uncomfortable

Published on 27 Aug 2023

Jacob
family with young children
9.0
Superb
Great for a night in Portsmouth
Incredibly friendly staff, very clean and comfortable facility. Very close to the downtown area. We had a car and there was plenty of parking available.

Published on 25 Aug 2023

Barbara
solo traveller
3.0
Poor
Poor
Everything the staff was quite friendly
The banging of the rooms next to me they bang the doors from 1 oclock in the morning till two

Published on 13 Aug 2023

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