Fortune Resort Heevan, Srinagar - Member ITC's Hotel Group, Srinagar, Jammu & Kashmir

About Fortune Resort Heevan, Srinagar - Member ITC's Hotel Group

Hotel Fortune Resort Heevan is a member of ITC's Hotel Group, located in Srinagar. This hotel offers a range of amenities including parking, a restaurant, fitness center, garden, business center, laundry, dry cleaning, free parking, safety deposit box, spa and wellness center, massage, BBQ facilities, and free WiFi. The hotel also has outdoor fireplaces, a steam room, and offers yoga classes and shuttle service. The hotel has received positive reviews praising its great hospitality, spacious and clean rooms, excellent service, and delicious food. Nearby landmarks include Dal Lake, the Tulip Festival, Hazrat Bal mosque, Pari Mahal, and Cheshma Shahi.

Top Facilities

parking

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Location & Nearby Places

Dal Lake (9.2 Km from city center)

Gupta Ganga

15 Nearby Attractions

Nishat Bagh

1.3 km

Shalimar Bagh Mughal Garden

1.8 km

Dal Lake

2.8 km

Hazratbal Shrine

3.5 km

Char Chinar

3.6 km

Burzhama Ruins

4.0 km

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All Facilities for Fortune Resort Heevan, Srinagar - Member ITC's Hotel Group

Category	Facilities
Activities	Badminton equipment, Live music/performance, Tennis equipment, Tennis court, Golf course (within 3 km), Fishing, Table tennis.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Designated smoking area, Facilities for disabled guests, Allergy-free room.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
Room Amenities	Air conditioning, Heating, Safety deposit box.
Food & Drink	Fruits, Kid meals, BBQ facilities, Restaurant, Kid-friendly buffet, Outdoor furniture, Packed lunches, Room service, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Lockers.
Common areas	Picnic area, Outdoor fireplace, Garden.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Reception services	Concierge service, Invoice provided, Tour desk, Valet parking, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Physical distancing rules followed.
General	Private parking, Free parking, Parking, Parking on site.
Entertainment and family services	Strollers, Indoor play area.
Transport	Airport shuttle, Accessible parking, Car hire, Airport shuttle (additional charge), Airport drop off, Bicycle rental, Shuttle service (additional charge), Shuttle service, Airport pick up.
Pool and wellness	Steam room, Foot massage, Massage, Fitness centre, Couples massage, Spa/wellness packages, Neck massage, Fitness, Spa facilities, Head massage, Personal trainer, Spa and wellness centre, Back massage, Full body massage, Spa lounge/relaxation area, Massage chair, Hand massage, Yoga classes.

Guest Ratings For This Property

7.7

Based on 107 Reviews

100% verified reviews

Comfort

8.0

Cleanliness

8.2

Value For Money

7.0

Facilities

7.9

Guest Reviews

Aftab

family with young children

10.0

Exceptional

Aftab Ahmad

Smart hotel Everything should be managed nicely.Staff is vary friendly ,Shagufta she is in cafe vary nice.

Nothing,should be some problem in wash room.

Published on 09 Nov 2023

Deepak

family with young children

10.0

Exceptional

The hospitality staff at the hotel is exceptional. Special call out to Riyaz and Zubair !

Published on 20 Oct 2023

Uday

young couple

9.0

Superb

Staff was very friendly, efficient and helpful. Breakfast was good

Published on 28 Aug 2023

Vikas

young couple

6.0

Pleasant

BREAKFAST WAS GOOD WITH VARIETY, STAFF WAS GOOD AND ATTENTIVE, BUT ROOM AND AMENITIES WERE A BIG DISAPPOINTMENT. REMOTE OF THE TV WAS NOT WORKING PROPERLY,DAMAGED KETTLE WAS PROVIDED, ROOM HAD SOME KIND OF FOUL ODOUR

ROOM AND ITS AMENITIES

Published on 16 Aug 2023

Swati

family with young children

10.0

Exceptional

Atmospheric hotel with old-world charm and hospitality, delicous good, great location, modern

1. Lovely ambience with authentic historical Kashmiri decor and antiques. Great tea lounge, library, restaurants, live Kashmiri music 2. Modern facilities: well-equipped gym wuth battle ropes, kettlebells, badminton, table tennis. Nice spa 3. Great location: close to Dal Lake, the Mughal gardens Shalimar and Nishat gardens, KCI emporium which is a reasonably priced handicrafts emporium with weaving demos 4. Amazing Food: Great choice of restaurants with a authentic Kashmiri,Indian and international options. We liked the Kashmiri wazwan options at Earthen oven and the array and live station at breakfast 5. Great complimentary food: The welcome drink kehva with spices and sliced almonds was one pf the better lehva we had. And the daily complimentary high tea had masala chai, pakodas and samdwiches etc

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Wish the gym opened earlier in the morning before guests left for daytrips

Published on 29 Jul 2023

Nitha

young couple

6.0

Pleasant

Ok.

Rooms were too tiny for the price we paid. Disappointed. Bathroom gets flooded with water easily. We get to know that tax is extra - on top of the booking.com price - sudden shock

Published on 03 Jul 2023

Harpreet

family with young children

7.0

Good

Excellent food & service.

Below average location & room furniture. Furniture was old and dated.

Published on 20 Jun 2023

Vaibhav

family with young children

9.0

Superb

Beautiful property near Nishat garden and Dal lake

Very beautiful property.. they have maintained the cultural charm of Kashmir with all modern amenities. Rooms are very well ventilated and warm. Mr Irfan Mir, GM and Mr Imran were very courteous and quick in their response. Their warm and personal touch made our stay in Srinagar memorable. The women staff at front desk and restaurant deserve special mention for their warm and courteous care towards my spouse and kids. I convey my heartfelt thanks.

Published on 25 May 2023

Arun

young couple

10.0

Exceptional

The Staff were very well trained and extremely professional. The service you get at this hotel is second to none, probably the best service I have had at any hotel. Worth every penny you spend.

0 blemish

Published on 07 May 2023