Travel agency in Siliguri & New Jalpaiguri
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Joined Tripcrafters in March, 2023
3 trips booked through Tripcrafters
Status: Currently Active
Atul preasad sarani road hakimpara siliguri, Siliguri & New Jalpaiguri, 734001, India
Nepal, Bhutan, Arunachal Pradesh, Sikkim, West Bengal
Flights, Hotels, Car Rental, Bus/Train, Sightseeing Tour, Travel Insurance
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Trip to Darjeeling, Gangtok, Kalimpong
(11 Aug, 2023)
Hello sir, Firstly we have provided you the best rate which was possible during those high season time. Our rate were better from other companies, that's why you have selected our tour package. Secondly the vechile was mentioned in the package was Innova/Xylo. But still you prefer Innova more that's why for most of the days during your trip we provided you innova only Just for one day ( which was your Sikkim drop) xylo car was provided. Lastly regarding Nathula pass sir we have mentioned you so many times during our conversation before confirming the package That the cost for Nathula pass is not included. We have mentioned in the package also. During your Nathula visit early morning we have mentioned you the issue regarding six seater Innova As the total number of pass required was 8 so thats why it was not possible to generate pass for 8 person in 6 seat car ( innova) Due to which we have to upgrade to 8 seater car Later that day even we deliver our promise regarding the changu lake n Nathula You tried to make false claim that you didn't visit Nathula Which was lie Later on driver gave us the proof regarding your visit to Nathula. That day you just don't want to make remaining full payment by tricking us. And just you don't understand nepali language please don't go assuming that driver said anything rude to you We don't go on other states and assume everyone is rude just because we don't understand their language. While traveling to other states please don't carry this type of entitlement issue that most people know specifically your speaking language. So please don't go spreading false notion about us. We have provided you the vechile we have mentioned Hotels rooms that was mentioned in tha package Just because we sincerely asked you to make full remaining payment, you brust out and started complaining about weather too , which is definitely not in our control. We also deserve little bit of cooperation from your side too, as we always fully co-operate with our clients