3
/5
(Written a year ago)
Booked kerala tour 6n
Munnar 2n - the Arbour resort - hotel was below average which was claimed as 4 star in the quotation, no view from the room, in quotation picture of cottage was shown but hotel (Read More)was different. No restaurant service, only buffet system was there for dinner, no other item was available, taste was also below average. Room was not upto mark.
Yes they have change our room, 1st room was bad, broken door, furniture not in working condition, 2nd room was spacious, but not a 4 star hotel room, switch board were broken in it.
Thekkady - spice lap resort - location was very good, service n restaurant was good, but room was to small
Alleppey - private house boat - it was a below average house boat, food was pre decided, we dont have option to select menu. Room was too small, towel, bed sheet, etc was not properly washed, switch board was broken.
We were informed about candle light dinner with cake but was not provided.
It was AC boat but AC was turn on only at night time otherwise we have to pay extra for it.
Cherai - cherai beach valley resort - it was best hotel among all. Property clean room, spacious, proper lighting, good breakfast
Sara hotel - airport - it was an average hotel but food was good
Driver was good and polite. He was aware with the route n places.