JW Marriott Phu Quoc Emerald Bay Resort & Spa, Phu Quoc Island

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Location & Nearby Places

An Thoi Town (29.1 Km from city center)

Eco-Tourism at Bai Khem

15 Nearby Attractions

Sao Beach

3.0 km

Hon Thom Cable Car

3.9 km

Taste Wine at the Sim Wine Factory

8.4 km

Ham Ninh Fishing Village

16.8 km

Tranh Stream

16.9 km

Suoi Tranh Waterfall

17.0 km

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All Facilities for JW Marriott Phu Quoc Emerald Bay Resort & Spa

Category	Facilities
Activities	Water sport facilities on site, Pub crawls, Cycling, Temporary art galleries, Beach, Canoeing, Billiards, Fishing, Diving, Hiking.
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Facilities for disabled guests, Higher level toilet, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Bathroom	Sauna.
Room Amenities	Air conditioning, Shallow end, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Kid meals, BBQ facilities, Restaurant, Grocery deliveries, Kid-friendly buffet, Breakfast in the room, Outdoor furniture, Packed lunches, Room service, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Key card access.
Common areas	Picnic area, Sun terrace, Shared lounge/TV area, Garden.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Express check-in/check-out, Concierge service, Tour desk, Private check-in/check-out, Luggage storage, 24-hour front desk, Currency exchange.
General	Private parking, Free parking, Parking, Parking on site, WiFi available in all areas.
Physical distancing	Physical distancing rules followed.
Entertainment and family services	Kids' outdoor play equipment, Children's playground, Baby safety gates, Indoor play area, Kids' club, Babysitting/child services.
Pool and wellness	Sun umbrellas, Hot tub/Jacuzzi, Outdoor pool (all year), Steam room, Swimming pool, Foot massage, Private beach area, Massage, Kids' pool, Body wrap, Swimming Pool, Foot bath, Fitness centre, Beachfront, Beauty Services, Couples massage, Pool with view, Fitness classes, Spa/wellness packages, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Hair styling, Head massage, Outdoor pool, Pedicure, Manicure, Spa and wellness centre, Back massage, Full body massage, Body scrub, Spa lounge/relaxation area, Hand massage, Fitness/spa locker rooms, Sun loungers or beach chairs, Yoga classes, Hair treatments.
Transport	Airport shuttle, Accessible parking, Airport shuttle (additional charge), Airport drop off, Bicycle rental, Airport pick up.
Outdoor & View	Terrace.
Shops	Barber/beauty shop.

Guest Ratings For This Property

9.2

Based on 250 Reviews

100% verified reviews

Comfort

9.5

Cleanliness

9.6

Value For Money

8.6

Facilities

9.6

Reviewers Mention About JW Marriott Phu Quoc Emerald Bay Resort & Spa

The JW Marriott Phu Quoc Emerald Bay Resort & Spa receives high praise for its exquisite rooms, breathtaking location, and fabulous team members. Guests love the incredible variety and quality of the (Read More) food and drinks. The resort's stunning decor, attention to detail, and vast grounds also stand out. The beachfront location and well-equipped gym are additional highlights. While some guests had minor complaints about the spa and encountered a snake on the balcony, overall, they had a memorable and enjoyable stay, with many expressing a desire to return.

Guest Reviews

Maya

family with young children

10.0

Exceptional

It is one of the most amazing Bill Besnley whimsical creations! Must visit, must experience!

Published on 04 Jan 2024

Nisit

family with young children

10.0

Exceptional

Everything

Published on 03 Jan 2024

Artem

family with young children

9.0

Superb

Very beautiful hotel with enormous prices

Amazing hotel buildings, architecture and territory. The best we have ever seen. Each millimeter has its own decorations. Very good breakfast Beautiful beach area. Nice sand. Water itself is blue and clean (except plastic garbage - see below) Nice rooms Nice location

No gluten free support. Very inaccurate. Every time we needed to remind. No gluten free food on breakfast. Only by request. Staff is proposing gluten meals and sometimes even doesnt know what is it. It was very dangerous. Very bad beach area cleaning. Full of garbage every hour. Only one cleaning lady from service company. hotel Doesnt have own cleaning staff. The water area is being cleaned with net only by request. A lot of Garbage coming from the sea every minute: bottles, shoes, plastic etc Sun is covering beach area only until 3:30 pm. VERY EXPENSIVE Restaurants. Price is enormous. 5-6 times more expensive then in Vietnam. And a la cart restaurants are not so tasty: Beer which cost 10k here is 110k. Fish for 1mln is very poor. Just fish and spicy sauce. Most of the staff dont speak English. Hard to explain anything.

(Read More)

Published on 03 Jan 2024

Annie

family with young children

10.0

Exceptional

We had a great time in JW Marriott Phu Quoc, would love to visit again!

Its absolutely beautiful!

Nothing

Published on 31 Dec 2023

Richard

family with young children

10.0

Exceptional

Excellent.

One of the best hotels weve stayed at.

Chemistry Dep could be more exciting explosions, smoke, and popping candy. That type of thing.

Published on 07 Dec 2023

Adamowicz

young couple

10.0

Exceptional

Service, they gave me a cake for my birthday

The rubbish on the beach Whilst the team was great cleaning it up, it is a shame that it was being washed up on the shore (I acknowledge that this is out of your control)

Published on 23 Nov 2023

Rana

family with young children

9.0

Superb

Unique getaway stay with great food and pasteries

The archetecture and designs is unique Perfect sound isolation a quiet room The bed and pillow are significantly comfortable , Twin beds are big , shower pressure is perfect Avalability of water bottel, the breakfast is one of the best which contain a lot of options , there is 5 dinning area with qualified food , cheifes are modest they care about our openion, the biking tour to the sunset town was wonderfule experiance with the best coaches, all the staff very caring and friendly , musician at pink pearl was fabulous experiance. Afternoon tea was great They offer complementry pick up and drop off. There is three swimming pool.

(Read More)

The beach is not suitable for any activety , the water full of garpage. Overprice

Published on 15 Nov 2023

Jack

young couple

10.0

Exceptional

BEST HOTEL EVER!

Everything. The view the staff the cocktails Dang was exceptional from red rum and sang from breakfast was amazing

N/a

Published on 22 Oct 2023

Jacinta

young couple

10.0

Exceptional

It was paradise, the stunning rooms and private beach = bliss!

The rooms are phenomenal, we had the most beautiful view of the ocean and palm trees. There was a lot to see and do within the resort. The staff were always attentive and caring. We loved our stay!

I booked a couple spa treatment which was very expensive, not an issue with price, except what was on the photo in the phamplet did not match what we received and I could into take any content for my socials.

Published on 07 Oct 2023