Carneros Resort and Spa, Napa

This property has been featured in "17 Luxury Hotels In Napa Valley ".

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parking

bar

food

wifi

pool

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Two-Bedroom Suite

Max 4 Adults

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This two-bedroom suite features an outdoor deck with 4 fleece blankets. The ensuite bathroom includes local boutique soaps and toiletries. Guests can enjoy the espresso, latte, and cappuccino machine along with an electric tea pot. The refrigerator and freezer are stocked with cured meats and cheeses, sodas, water, and milk. A special selection of regional wines are provided.

Premier Cottage with Garden View

Max 3 Adults

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French doors open private patio in this luxurious cottage. A fireplace, premium linens, coffee-making facilities and a built-in entertainment system is featured. A luxurious outdoor shower and en suite bathroom with heated stone tile floors is also featured in this cottage.

Cottage with Garden View

Max 2 Adults

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All Facilities for Carneros Resort and Spa

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Activities	Cycling, Horse riding, Live music/performance, Hiking.
Others	pool, parking, bar, food, wifi.
Miscellaneous	Facilities for disabled guests, Non-smoking rooms, Pet basket, Non-smoking throughout, Designated smoking area, Allergy-free room, Pet bowls.
Accessibility	Adapted bath, Toilet with grab rails, Lowered sink, Raised toilet, Shower chair, Entire unit located on ground floor, Entire unit wheelchair accessible, Roll-in shower.
Bathroom	Shampoo, Body soap, Hairdryer, Bath, Shower, Private bathroom, Bath or shower, Toilet paper, Conditioner, Additional toilet, Spa bath, Free toiletries, Sauna, Toilet.
Room Amenities	Sofa, Washing machine, Private entrance, Iron, Fold-up bed, Heating, Hardwood or parquet floors, Tumble dryer, Air conditioning, Desk, Fan, Fireplace, Sofa bed, Wardrobe or closet, Seating Area, Safety deposit box, Tile/marble floor, Ironing facilities, Shallow end, Trash cans, Hot tub.
Food & Drink	Wine/champagne, Grocery deliveries, Stovetop, Packed lunches, Oven, Coffee machine, Kid meals, Bottle of water, Room service, Dishwasher, Refrigerator, Restaurant, Toaster, Dining table, Kitchenware, Wine glasses, Dining area, Barbecue, Outdoor dining area, Microwave, Minibar, Kitchen, Fruits, Outdoor furniture, Coffee house on site.
Safety & security	24-hour security, Fire extinguishers, Smoke alarm, Fire extinguisher, Smoke alarms.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Linen, Wake-up service, Key access, Key card access, Alarm clock.
Media & Technology	DVD player, Flat-screen TV, TV, CD player, iPod dock, Laptop safe, Blu-ray player, Telephone, Cable channels, Radio.
Common areas	Sun terrace, Picnic area, Outdoor fireplace, Games room, Garden.
Reception services	Private check-in/check-out, Luggage storage, Concierge service, Express check-in/check-out.
General	Pets allowed.
Entertainment and family services	Board games/puzzles, Babysitting/child services.
Pool and wellness	Steam room, Massage, Beauty Services, Light therapy, Spa/wellness packages, Foot massage, Fitness centre, Facial treatments, Spa facilities, Hair styling, Foot bath, Manicure, Fitness/spa locker rooms, Hot tub/Jacuzzi, Couples massage, Neck massage, Body treatments, Head massage, Pedicure, Spa and wellness centre, Hand massage, Sun loungers or beach chairs, Sun umbrellas, Body scrub, Spa lounge/relaxation area, Yoga classes, Make up services, Body wrap, Fitness classes, Fitness, Personal trainer, Back massage, Waxing services, Hair treatments, Full body massage.
Transport	Car hire, Bicycle rental, Electric vehicle charging station.
Outdoor & View	Balcony, Terrace, Patio, View, Garden view.
Bath/Hot spring	Open-air bath.
Shops	Minimarket on site.

About This Property

Perched atop Napa Valley, the Carneros Resort and Spa boasts 2 outdoor pools, 3 full-service gourmet restaurants and an award-winning spa. A furnished patio and bathrobes are provided in each suite or cottage.

Guest Ratings For This Property

8.1

Based on 26 Reviews

100% verified reviews

Comfort

8.9

Cleanliness

8.9

Value For Money

7.0

Facilities

8.3

Guest Reviews

Howard

young couple

6.0

Pleasant

Relaxing/cute property, but management could do a better job on service and maintenance of the rooms

Very relaxing environment and cute small cottage layout. Felt private and safe, with nice visual design of the cottages and of the grounds.

There were numerous small maintenance issues with the cottage. It was hard to open the door, a window wouldn't open, the phone cord was tangled, a light bulb in bathroom was strongly flickering and the tea pot was slimy inside. I think this hotel could do a better job on service and maintenance of the cottages. For the price, quality of maintenance of the room was below expectation. The comments of the issues above were in the second room we were put into. The first room's glass door to the patio had bent hinges and wouldn't completely close and latch. So because both rooms had issues, I assume it is a more general issue at this property.

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Published on 31 Aug 2023

Paul

young couple

10.0

Exceptional

rooms were super private. service was excellent.

Published on 22 May 2023

Darren

young couple

10.0

Exceptional

Fabulous stay. A gem of a resort. staff so helpful

location, staff, cottages

nothing

Published on 13 May 2023

Jemma

solo traveller

3.0

Poor

super disappointed

view from hilltop pool was beautiful, spacious and comfortable room, planting throughout the property and its grounds was gorgeous, SPF available at the pool, comfortable sun loungers

My patio area furniture was all covered with rain covers (it has been sunny for weeks). no one thought to remove and prep the outside area of my room before guest check in? The wine dispenser in room was broken/ empty. Room service was barely edible and took over an hour for vegetarian pasta. Hilltop pool service was non existent on Sunday. instead you were advised to order from boon cafe and theyd bring it, that took 90mins. it was so bad all the people who ordered at the pool, me included were comped. Two women stormed out of the pool area after waiting for 90mins only to have food they said was inedible. Hot tub was filthy. Two guests at the adult pool had their own speakers blasting out their own music along with the music being played by the hotel. it was awful. when I asked that one form of music be played they said theyd ask the guests with the speakers but couldnt promise Nothing extra in your room for Easter Sunday (chocolate etc), no bottle of wine upon arrival, no welcome drink. for $1.5k a night Id expect a lot better

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Published on 11 Apr 2023

Debra

young couple

10.0

Exceptional

Always a favorite place to stay!

We love the cottages and location. great views of wine country.

n/a

Published on 30 Mar 2023

Yeonick

young couple

9.0

Superb

Six days at the Carneros Resort gave us a glimpse of Paradise!

This is a delightful way to spend a few days rest, relaxation in a lovely resort where everything works so well and the staff are so obliging. We loved our cottage and we greatly enjoyed dining in the Farm restaurant and breakfast at the Hilltop was delightful.

It's difficult to think of anything that could have been done better or which gave us any disappointment. We were slightly surprised that the resort was so quiet during the early part of the week and that the Farm restaurant wasn't open on Monday and Tuesday. But eating out in Napa was so easy thanks to the shuttle service.

Published on 05 Oct 2022

Di

young couple

6.0

Pleasant

the concept

below expectations

Published on 20 Sep 2022

Lior

young couple

3.0

Poor

unfortunate

The location is great and the property itself is very regal. We were there on a day that they had a wedding and severely understaffed and under prepared.

Very disappointing stay at Carneros. We had previously stayed here in 2019 and had a great time. Arrived at 11am and dropped off our bags, requested that the bags be placed in our room. We came back after wine tasting and got our room keys, bags were not in the room. Called the front desk, bell desk and concierge, nobody picked up. Had to drive back to lobby to get our bags myself. Room was dirty, cobwebs and dead spider. Shower door covered in mildew. When you spend $2200 a night you expect higher standards. Very sad to see such a beautiful property have such poor service and standards.

Published on 27 Aug 2022

Leanore

young couple

4.0

Disappointing

underwhelmed

very hard to find somewhere to eat, very limited places open. very disappointing experience. front desk staff were less than helpful. all in all not worth the money.

Published on 01 Jan 2022

Lung

group

6.0

Pleasant

its a quick getaway for us. but the price I paid did not worth the value in my option.

good location. nice scenery. peace and quiet

Master bedroom only with one single sofa. Both living and master bedrooms spaces are very limited. Furnitures, towels and fixtures of both rooms are very wear and tear. Only provided few packages of instant coffee. Everything in the mini-refrigerator is charged other than the drinking water. I paid$6.47 for a 330ml bottle of Perrier water, which taken by accident.

Published on 27 Dec 2021